15-07-2021 12:40 PM
Hello. Buyer open request,because item not arrived. I posted with normal 1 class ,and dont have track.nr. but i do have receipt(proof of postage) what shall i do now??
Ask your buyer to open a not received case and refund them through the case.
You should always keep your POP for at least 6 months after the sale in case you get this sort of scenario.
