International postage rates not triggering on invoice

[naga-elang]

Before buying, I ask sellers if they will send to Spain - or I check the listing and confirm that there is a rate set for Spain. I buy a lot from the UK and normally this system works fine - However...  Three times in the last week - having done this - I have gone to pay and the listing has said that the seller doesn't sell outside the UK... But the sellers do - and they are as confused as I am. Mainland Spain is a country covered by GSP - so it shouldn't be that - but there seems to be a tick box on EVERY listing that requires International Sellers to say that yes - they will sell Internationally for this item...  if that isn't ticked then overseas buyers can't add their address when paying. I would really love to have a screenshot of that box on the listing and/ or where it is located - not least so that when I start selling, I can tick it - but also to help the sellers that I deal with to get their listings straight, so I can buy from them, without lengthy correspondence and much head scratching by everyone concerned - Thank you

[tobiasd4]

Not all sellers use GSP or want to post outside UK,

also some items may not be allowed through GSP.

If seller agrees to post to you direct, they can send invoice after you win item.

You have to careful, as they might open unpaid case against you, 2 of these strikes will restrict your buying.

[naga-elang]

Thank you - I take your point - but I was talking about people who are International sellers, who I contacted before bidding, who confirmed they would send to Spain, who were selling items that are perfectly legal and fully declared and NOT restricted, who were as astonished as I was when, having won the items, ebay's system refused to send to any address outside the UK, declaring that the seller would not post to me unless I gave a UK address - and refused to let the sellers override this setting - even though the sellers had signed up to GSP to sell internationally....

[tobiasd4]

Something is wrong here, don't know what, if item is part of GSP, after you pay seller posts to UK GSP centre Who then post to you, seller never sees your address.

[naga-elang]

Exactly - this is what is so strange - once, I just though - oh - seller error - maybe they didn't tick the international box - but three in a week? Meanwhile have bought none GSP items and had no problem