IS THIS COMMUNITY SITE – THE EBAY SELF- REGULATING BODY ?

[colleenfryup]

This site explains that some years ago a number of experienced buyers/sellers were ask to join the 'EXPERT GROUP' formed by eBay. It stated that as they were not, and are not eBay employees that they gave the best advice they could in an unbiased manner. Some of the expert remarks to me have been quite insulting and not the unbiased manner one would hope to receive from an expert.

I find from the responses that I have received with regard to my VALID NEGATIVE FEEDBACK being disallowed, that this might be because I included a concern about the eBay response to my problems.

I was told by an expert that eBay know of the issues with this Seller (who sells both expensive buildings – sheds etc but mostly very cheap items). The cheap items contribute vastly to the Seller’s Positive Feedback, and are designed to offset the Building Negative & Neutral Feedbacks which are watered down further due to a number of them being disallowed.  As a consequence I was more than a hundred pounds out of pocket. 

If eBay truly wanted to have a reliable platform for their Sellers & Buyers and if they are concerned about this Seller and any other who manipulate the Feedback Percentages, then they had the ability to remove my eBay comment, or amend it, thus enabling potential Buyers to make up their own mind based on True Feedback percentages and comments.

I think that I may have answered my own question here, because there is not an open forum that allows conversations about unfair Procedures to enable Policy Amendments. We are constrained by not being allowed to speak freely.

My answer to my question is:

NO THIS IS NOT A COMMUNITY SITE TO SELF-REGULATE EBAY.

Due to its contents, my words will probably not be published, or allowed any response from anyone other than an unbiased expert.

[red_magpie]

with regard to my VALID NEGATIVE FEEDBACK being disallowed, that this might be because I included a concern about the eBay response to my problems.

That is correct. You asked why your "valid feedback" was removed. I explained that it will have been because it contained the comment "eBay knows the issues with this Seller and does nothing to prevent these sales".  I don't know why you think this was a biased comment. It is the truth.

Feedback is for comments about the seller or the item, NOT about eBay. Comments about eBay itself are regularly removed, even if they are valid (especially if they are valid?). EBay does not provide any way to comment on itself, it doesn't even have a complaints procedure.

This answer centre has nothing to do with making eBay "self-regulating". We are simply members who give our time to try to help other members. The need for which is due to the inadequacy of eBay's own customer support.

[pixiesen2012]

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@colleenfryup wrote:

I was told by an expert that eBay know of the issues with this Seller

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no you weren't!

you were told that your comment :-

eBay knows the issues

would have been enough to have the feedback removed as ebay don't like you mentioning them in feedback