23-06-2021 7:31 AM
Please tell me how I do this? It's just showing their user name not their email address
You can't Contact Buyers until they have Bid and Won the Item. Ebay don't allow Pre Sale Contact they presume you are trying to make an Off Site Deal with the Buyer.
Hopefully you do not wish to contact them to give them any of your contact details before purchase, as I see you have collection items for sale.
This would be 100% against the rules. eBay are privy to the messages you send and they would supsend your account immediately if you sent any address or telephone details to arrange a viewing before a sale.
So, may I politely ask the reason for contacting the prospective buyer?