13-08-2020 9:43 AM
Dear eBay,
Numerous times in the last year or so I have bought items that were advertised as being shipping from a local location and, when the item (eventually) arrived, it came from China or some other country.
At the moment, at least from a biosecurity point of view I am wondering if that is acceptable. New Zealand has seen new CV-19 cases from imported goods in the last days.
But also, I am VERY interested in supporting LOCAL UK businesses and, at the moment, I cannot guarantee that what I buy really is local.
What can be doen about this? I check the "UK Only" option but vendors seem to have a way around that, to whit: lying.
Could you please clarify the rules and what I should do to report such instances.
Thanks and best regards, RJ
the search criteria is for ITEM location
you cannot search for country of origin
sellers who have a UK distribution point can state UK as the item location as the item is sent there first and then to the buyer
if you wish to avoid buying from these sellers you need to check the seller location before you buy,
to see the seller location go to their feedback profile page by clicking on the number in brackets next to their ID,
you should be looking at a sellers feedback profile before you buy anything, as that is what feedback is for, to be read before purchase so that you can decide whether you want to buy from that person.
if an item location is stated as UK and the item is sent directly to you, without going to the UK distribution point, you can report the seller for item location misrepresentation:-