12-07-2021 11:43 AM
Has anyone else had this problem, canaries, split rings not split and told to cut them yourself. No proper information given wher sold.
Hi whether the item is as described or not depends on the pictures and description on the listing.
Read Ebays Money Back Guarantee which is on most listings.
In any event....IF this is a business seller and a recent purchase you have a right to return and refund.
Who pays the return postage depends on whether the listing is correct or not. Say it shows cut or open rings and you received uncut ones that do not open.....then its a case for item not as described and the seller pays the return tracked postage.