08-07-2021 9:33 AM
I received a bid for a item 5 days ago and the buyer isn't responding to my messages, what should I do?
After 4 days you can cancel the sale using reason BUYER HAS NOT PAID. Buyer gets an Unpaid Strike and you have the option to relist. NO FEEDBACK can be left, not that you would want to give buyer POSITIVE which is all sellers can leave.
Add buyer to your Blocked Bidders List and if not already done, edit your buyer requirements to block members with 2 or more Unpaid Strikes.
I suggest you enter UNPAID in Help & Contact and read about the new procedure for Non Payers.
DON'T chase non payers Ebay automatically reminds them.
Is it the trainers? I'm wondering why you didn't put a postage price them?
They may not have read the listing properly and might be expecting you to post, so maybe you should send them a message explaining they are collection only.