Buyer collected but doesn’t have code

[grahy-3]

Evening, the buyer collected super quick but I didn't know you had too scan something, so I've asked him for the collection code and he says there's an error, so he's paid and collected but I can't show eBay that.

[arkwebus]

Buyers do not always get a code.  Simply take the cash [you did didn't you] and mark the item "paid" and "despatched"

@grahy-3 

[grahy-3]

Evening,
It was collection only as it was huge, so I can’t mark as despatched , I’ve contacted him and he says he doesn’t have the confirmation email or a code, he did pay me and there was no problem with him or the deal, just need this code

Sent from my iPad