BASSETTS SHERBURTS LEMON ARE CHAGING OVER THE TOP FOR THEM AS YOU CAN BUY THEM FOR 90 PENCE A PACKET

AS I ORDER I KL BAGS NOT 192 G SO I WOULD LIKE TO SEND THEM BACK FOR FREE BACK TO BASSETTS ORB THEY CAN SEND ME THE 1K BAGS AS I ORDER OR I WILL NOT SEND THEM BACK FOR NEAR ON £4 POSTAGE AS THEY SHOULD OF BEEN WEDDING PACKS ORBARE THEY JUST LIKE RIPPING PEPOEL OFF  AS I CAN BUY THEM IN ASDA FOR 90 PENCE A BAG ???

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redwick1
Experienced Mentor

If the items are not what you ordered then you use the resolution centre at the bottom of the page.

Open a not as described dispute at the bottom of the page under Resolution Centre.

Escalate it after a full 3 days of opening the dispute.

The seller needs to send a pre paid label for the return.

If they dont then ebay should when you escalate the dispute.

Make sure it goes back tracked and that the tracking is in the dispute.

You have 30 days from the day of delivery to open a dispute in ebay

 

Read up on the Ebay money back guarantee

https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-poli...

 

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