Authenticity Guarantee not showing up

[terracotta95]

Hi. I have listed a pair of genuine Yeezy trainers (brand new) for over £200 and would like to use the authenticity guarantee service. However, the 'authenticity guarantee' tick is not showing on the listing and I don't know why, because I gather it should be automatic. Is there anything I need to do to get the authenticity tick on the listing, please?

[pixiesen2012 · Accepted solution]

you have to be on ebays managed payments to use this service

you are still on paypal payments

you need to revise your listing and remove the statement about the guarantee service

[terracotta95 · Accepted solution]

Thank you - that's really helpful