ACTION NEEDED PLEASE UPDATE THE INFORMATION WE REQUESTED

Got an email with that in the subject bar with this in the body of the email

 

We recently asked you to review and update some details on your eBay account. Looks like you haven't made any updates yet. Your payouts will be on hold until you fix this. Please do this by 2021-07-11 to get your account back in good standing.

  1. Go to eBay
  2. Follow the instructions in the alert at the top of the page
  3. Once you've made the requested updates, we'll review and then follow up with you.

Has anyone else had this.  How do I know if it is legitmate. Cant find a tel number to contact anyone at Ebay!  Email said once I had updated the info would receive to nominal payments into the account. I have received them but they were £10 and £20 - more than I was expecting. 

Any re assurance would be great. Thanks

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Answers (1)

redwick1
Experienced Mentor

Messages from ebay come through ebay messages on your My ebay

It is not a scam

Ebay is moving all sellers over to the managed payments.

They take the payments and then take off their fees and then pay the remainder into your bank account

It is not instant like paypal and can take a few days

https://www.ebay.co.uk/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

many of us are already on this system

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