2nd time ebay has taken authentic goods down. Then receive email 2 hours later looking for a fee!!!

[commun_69]

Put another authentic bag up for auction last night to receive email from eBay saying it has been removed for not following policy. To top it off eBay then sends second email looking for 17.00 fee for bag that they took down. Are they having a laugh and taking the mick? This is unbelievable from ebay. No point in phoning them cause person on phone has a script and they don't deviate from it so you get nowhere speaking to Johnny or paddy in India

[plpmr]

eBay looking for a fee?

Looking at your new listing for  "Authentic Michael Kors Bag"  auction starting @ £13.40 it has a note 'reserve not met'.

Even if it does not sell you pay a reserve fee [4% of reserve] and if eBay were to remove that listing they would still charge the reserve fee.

[commun_69]

Hi, it's not that bag. It was a Louis vuitton bag with serial number, dust
bag and key, so you'll not see it as its been taking down

[plpmr]

Not saying it was that bag, rather if it had a reserve on it eBay would still charge - they like money.

[commun_69]

They don't half like money and money for nothing too

[1956glyn]

Hi

Some Brand owners do not allow their items to be sold through Ebay and only through official outlets.

IF others are still listed on Ebay its probably because, as yet, they have not been noticed/reported and removed.     You can read about Vero here  Verified Rights Owner (VeRO) policy | eBay

You have had one bag removed already....and now a second bag 😞    Do not relist them because Ebay can and will remove you from the site either temporarily or permanently.

Ebay do not get to see the bags in question so they cannot be 100% sure they are authentic.....will not take the risk of a law suit so remove the listing.   Even  COAs can be faked (i am not saying your bags are fake of course)

 I have never had an item removed...........let alone been charged fees for the priviledge ......but i bet its in Ebays terms and conditions for using their site which you initially signed up to that they can.

As to your comment about Ebay CS staff......yes they  often do read from a script.

Ebay CS staff are usually in Manila in the Philippines.

[commun_69]

Thanks for your reply. I know now just to sell cheaper items on ebay and
the more expensive I've looked into places specialising in authentic bags,
ie bagista, sothebys. It's a shame as well as theyre in mint condition both
bags, but hey ho you live and learn

[1956glyn]

I have just looked at your listings and notice that you are sometimes using a reserve. This is classed as a listing upgrade and you will be charged fees for using a reserve even if the item does not sell. Its a good way to rack up a lot of fees for none selling items as Ebay charge you an additional 4% fees on the reserve set. You are far better off just starting a listing off at the lowest price you are prepared to sell it for. At a guess the £17 fee for the bag they took down was fees for using a reserve?

[commun_69]

Thanks for the advice. I'll do that in the future all be it not with
expensive bags from now on tho 😂😂

[1956glyn]

There ya go and just to add i dont read from a script either lol We are just members like yourself trying to help others out and give constructive advice. We are nothing tio do with Ebay and do not get paid by them for responding on here 🙂