26-07-2021 8:13 PM
Hi There,
I purchased and paid for 4 electric tooth brushes. Only 1 arrived this morning with the ebay status showing delivered!I keep try to file an issue, however it keeps diverting me to the delivered evidence screen.
I have emailed the seller twice with no reply.What can i do? Ive effectively paid over £90 for 1 toothbrush!
Feel scammed!
If they were bought in one transaction you need to open a "not as described" return case rather than a "not received" one. Do that via More Actions on the far right of your order in Purchase History. Then escalate it after 3 business days. If the seller is in the UK ebay will require them to issue a paid-for postage label for you to print and use. And they will enforce the refund after return.