Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

A great company being let down by Everi

I use to always use eBay ( it was my go to supplier) but recently the experience has become increasingly horrendous due to being unable to contact the service when problems occur ( it use to be great and staff always helpful, on the rare occasion whe...

Postage Labels not generating

Trying to generate ebay postage labels today on a couple of items but it says there is a problem generating.The addresses are fine & I don't normally have any problems. Anybody else experiencing the same issue today? Just wondered if it is anything t...

Resolved! Change listing for international postage

I've got a potential buyer in Canada but can't change delivery options to allow him to bid

Resolved! Fake Bullion Bars

Bullion Buyers Beware.Several listings currently spotted with Fake Platinum and Silver 1oz Fortuna and Johnson Matthey Bars.Have alerted Ebay with negative results. They just dismiss it despite me telling them I have collected these bars for 40 years...

'sell one like this'

Help - I can't find this function and I wonder if it's been removed? Or moved? Or?Let me know and thank you, Robbin

ebay unfair feedback policy

As a seller my buyer can leave positive neutral or negative feedback but if buyer fails to pay or cancels with the usual excuse bid by accident made a mistake on biding ect the seller is forced into only giving positive feedback this is a unfair poli...

How do I check my parcel size is within the Evri maximum

Evri postage for £2.94 say “Max. length 120cm, Max. overall size 245cm” How do we calculate max size? Is it height times width times length? Thank you for any clear answer!

phonecards

some phonecard sellers are living in a world of their own. some call 4 cards a job lot, others mention the cards being rare when they are really common. some are even asking for stupid amounts and these *bleep*s are clogging up the pages for real pho...

Sold an item the person said it was damaged and was not damaged during transport he wants a full re

I sold an item in perfect condition with photos, the person said it was damaged before l sent it and l knew of the damage and it was not done in transport he wants a full refund for the damaged item what should l do

Message Saying "Unfortunately this seller doesnt post to .........

I'm a seller and usually extremely busy, especially this time of year with Halloween and Christmas wreaths/designs, but i havent been and find it really strange. Anyway, yesterday I had done a bespoke design for a customer in the colours she had requ...

help

I, daily, receive unsolicited and repetitive offers from sellers. I tried everything. I adjusted the account preferences, as recommended by eBay but to no avail. There is nothing more that I can do. All options, with my account preferences, are now b...

Importing Ebay buys from Japan

I'm noting that buying items from Japan does not mean paying VAT or other taxes at the time of purchase. I've also received a few smaller buys from Japan recently, and NOT been charged import duties. Am I being too optimistic to think a Wrist Watch b...

False Claim of "Item Not As Described"

I recently sold some jewellery for £3.65, the buyer used the £1.55 postage rate and the item was posted that same day which was a Friday. Fast forward, the parcel took 10 days to get there. When they reached out to me they grumbled and moaned, and fi...

Stupid new postage format

*bleep* is going on with this new postage cost format simple postage my backside why am I dropping 52p when the cost for 2nd class post is £3.90 and it states on the listing £3.38 and theres no facility to edit its either that or I overcharge the buy...

Correct I’d

Cannot get eBay to exept my I’d as trying to buy saw blades nothing changed since last time I used it comes up contact customer service stand more chance of getting struck by lieghtn

Global shipping programme

I have sold an item through the global shipping programme, it has arrived at its destination broken, the buyer wants a replacement, I was under the impression that the global shipping programme was responsible for damages, I’ve tried numerous ways to...

Seller wont send something because its supposedly dangerous, however he still has multiple of them

I recently purchased a pipe stretcher, payment was accepted and then refunded by the seller.Reason given supposedly a dangerous item to ship.I checked a few minutes ago and the seller still has several of these items for sale.I'm worried it is some s...

unjustified interference

ebay is removing legitimate posts , very disturbing ,

Impressions

Is anyone else experiencing 'impressions' figure? Mine seems to be stuck at 109, been like it for hours. Same problem as a couple of days ago.

AGE VERIFICATION!!!

Good Morning Ebayers, This is taking the *bleep* this whole age verification, Yes I get it, the law as changed so ebay has to follow suit. BUT why is only a credit card to verify age? why not a driving license? or a birth certificate? at least someth...

Trying to communicate with eBay's Team

Hi there, l've just private messaged Kat one of the community leaders but l get the feeling the eBay Team's private messages are automatically switched off otherwise the eBay team's browsers would probably crash from all the private messages each tim...

Is it safe to use the Global Shipping Programme at the moment, for fairly valuable items?

I am planning on listing some fairly valuable items and really wanted to be able to send to the USA. Does anyone have an advice please. Thank you.

Purchase Report

Im trying without sucess to see if its possible to create a downloadable report of all the purchases I have made with the sellers name and amount paid. As yet cant find any way of doing it. Any solutions gratefully accepted. Thanks

Account suspended

Hi been with eBay for over 20+ years , mainly just buying , but have sold items years ago with 0 issues . Out of the blue today ,I received an email stating your account has been permanently suspended ,your actions put the community at risk or wordin...

how would you rate this item

Sorry sellers ,,due to ebays' new 'how would you rate this item' 1 to 5 stars,being a compulsory rating before i can leave positive feedback,then in future i won't be leaving any feedback.Ive noticed not all sellers have this extra rating.

Senders fail to update buyers on delays in sending, resulting in negative feedback

Senders fail to update buyers on delays in sending, resulting in negative feedback. Ebay should automatically ask sellers why items have not been dispatched, and change a sellers listed dispatch times to reflect their performance. Easy software chang...

Defects - Resulting from eBay / Shopify App Errors

We have had 4 defects over the past year and they have reduced our seller rating from Top Rated to Above Average. The defects resulted from using the eBay Shopify App (which has been discontinued by eBay). In short, the eBay app failed to update stoc...

How can Buyers actually verify UK manufactured Supplements?

This is meant to initiate a constructive discussion, food for thoughts so to say, for people who ponder about the same thoughts: I as many others, purchase Nurition Supplements on eBay on a regular base, due to eBays' fantastic search function (compa...

Resolved! Live Events - unauthorised sales and purchases

I was part of a live event (as buyer). I bought a cap and wrote in the chat section that I like a shirt that was on previously (thinking the motive on the shirt was a bear) the company was able send and open the link to shirt on my phone. Which is fi...

eBay failed to protect my rights as a buyer

eBay's customer service proved to be completely inadequate and superficial in handling my dispute. Despite providing ample documentation to support my claim (including photographic evidence and message history), eBay ignored the evidence and made arb...