I am disabled, I sell on average less than ten items a month. No set particular item as most surplus to my requirements or I have bought and decided to sell on for a small profit ie a second hand item etc.I haven't had any issues since I came to ebay...
Hi all, recently i ordered 3 different items from a seller,tried messaging several times for a combined shipping and even several times did the request combine shipping but the seller never responds. i cant pay for 3 items individual because its ridi...
Hi,Does anyone know how I can get ebay to send/resend a delivery notification including the barcode used for Click & Collect? They usually send several reminders if it isn't collected straight away, but I haven't received a single one and therefore c...
I've never been on this side of eBay but has this ever happened to anyone else before? I'm not sure what to do now Yesterday I came across a item I've been looking for for a very long time, but couldn't seem to find as cheap as this one. Item was new...
I received a message from a buyer saying that his goods could not be delivered because they had been damaged at the point of delivery . I checked tracking and indeed, this was the case.I asked him to start a refund through ebay which i responded to a...
So I've been selling on eBay for several years now and the last 8 weeks have been dreadful. Utterly dreadful. I am used to doing 4-5K a month in sales and for December I took less than £2000... this month so far I've done £71..... In many years I've ...
Hi Pretty much as the subject really. I got a message from the buyer saying he has had to pay Royal Mail £5 to get the package delivered. They claim I did not pay the correct postage but I'm as sure as I can be that I did pay correctly. Now the buyer...
I recently noticed that the eBay postage label on one of my recent orders had a date to post it by. The date is after the EDD and long after the seller's claimed 1 day dispatch. The item arrived a few days after the EDD but before the post by. What i...
I sold an item, in pristine condition just after Christmas. The buyer requested a refund through EBay stating numerous faults. He returned it and surprise surprise it was perfect. I was a bit annoyed as all he had to do was message me saying he didn'...
I need to complain regards packlink If we get a complaint we deal withit straight away. Why does it take packlink 30 days to sort out a refund and then get th emonies wrong and then send you an email to say its not packed correctly - when we all know...
Hi, I'm trying to purchase a label and keep getting this error. It does sometimes suggest that the address may be wrong but I've checked with the buyer and it is correct. It charges me but then later cancels so nothing is actually taken from my accou...
Hi, I've had it a few times where buyers have blatantly chosen the wrong reason for return so that they don't have to pay for the return. I have another now where they're not being so brazen (they bought the item and it's not suitable - but it clearl...
This post has been on my mind for a while. I'd love an open discussion. My returns rate is currently a shocking 13.8%. It has climbed steadily from 9-10% over the last 3 years. Prior to COVID I had been at under 10% for years. This coincides with a d...
Seem to be encountering lots of bugs the past few days.Examples - try to refund excess postage paid to a buyer on the screen where you select a reason it says "Page did not load, lets try that again." Sending a buyer an offer from a message it just c...
