Negative feedback given no chance to refund

I sent an item out it arrived damaged negative feedback left no communication from buyer. I requested a removal of feedback from the buyer and got the reply I work for a legal firm think very carfully about your request. I refunded in full and asked ebay for a removal it was denied . I then start getting other sellers telling me they have had the same issue same buyer same type of item all given the legal threat. Ebay chat as expected sorry cant do anything . What can you do 

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Negative feedback given no chance to refund

You only had thirty days to have the feedback removed.

As you have already contacted eBay Customer Services and they have also refused to remove the feedback,  all you can do is to add the buyer’s eBay identity and email address if you have it, to your Blocked Bidder List.

https://www.ebay.co.uk/help/selling/leaving-feedback-buyers/disputing-feedback-received?id=4102

https://www.ebay.co.uk/help/selling/resolving-buyer-issues/blocking-bidders-buyers?id=4082&st=2&pos=

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