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Weekly Chat with the eBay Community Team- 12.02.25 @2pm

Hi everybody!

 

The Community Chat will open at 2pm and will remain open until 3pm on Wednesday. After that it will be closed for further questions. Of course, we will continue to take care of answering any questions that may still be unanswered—We’ll get to everything as quickly as possible.

 

Please ask your questions in the thread below. In order to be able to answer your questions as quickly as possible, we ask you to have one question per post. Of course, you can make as many posts as you like in the Chat- the more the merrier!

 

Our eBay Community Team is made up of kat@ebay , dave@ebay and marco@ebay . Between us, we have knowledge in Buying, Selling, Fulfilment, Payments, and the Community itself. Anything we aren’t sure on we’ll know the people who will be! Please ask us any questions you may have and we’ll do all we can to support. We understand that certain topics, such as concerns about businesses possibly using private accounts, can be frustrating and important to you. Please refrain from asking the same question repeatedly in our weekly live chats. We assure you that we carefully review all posts in the forum and ensure that your concerns are communicated to the relevant teams for appropriate action.
To maintain a constructive and community environment, posts that repeatedly breach this guideline may be removed. Continued violations could result in further action against your community account. We appreciate your cooperation and understanding in helping us keep our community focused and respectful.

 

To ask your question, click Reply in the lower-right corner of this post, type your question, and click Reply between 2pm and 3pm. The community team will answer each incoming question in chronological order and will quote the original question in each answer.

 

Please note that any reply without a question to the community team or discussion replies may be removed from the chat. We want to keep on track to get through as many questions as possible. We welcome all discussion to be moved to the discussion boards.

 

If you missed the weekly chat time, please ask your question in the community boards and tag us or we will be back next week with another chat!

 

Many thanks,

Your eBay Community Team

Available via Email for Community-related inquiries:
contactcommunity@ebay.comeBay
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Weekly Chat with the eBay Community Team- 12.02.25 @2pm


@a45heaven wrote:

dave@ebay 

 

As the Buyer Protection fee is variable, the amount that you actually pay is calculated as part of the final auction selling price, so there won’t be any surprises when you go to pay at checkout.

 

But that will affect the maximum bid, or is this fee exceeding the bidders max, or limiting their bid?


Hi @a45heaven 

 

Apologies for the delay in replying to this. 

 

So if a buyer places a bid of £100, we won't charge them any more than that. The seller will see an offer of £91.93 because we show the seller what they should expect to receive.

 

It's also worth keeping in mind that the Buyer Protection fee will be gradually rolled out across items listed by private sellers, starting in Electronics and coming to all eligible categories in the following weeks. So, if we ramp in an item after an offer has been placed, the buyer may see a higher price when they go to pay for an item that has either SIO or Best offer on them.

 

Thanks,

Dave

 

 

 

If you enter your highest bit amount 

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About this Weekly Chat!

Welcome to the Weekly Chat with the eBay Community Team! Unless otherwise noted, chats occur every Wednesday from 2pm to 3pm.

Our Community Team will be in the Chats to help with the questions.

If you have multiple questions please open a post per question so we can get back to them individually. If it's something we can't answer right away we will get back to you after the chat has finished.