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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Forum Posts

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Ebay agents refuse to help with refund

Hi I purchased the item which is fake. I requested the refund. The seller was initially rude refusing, but now agreed to accept. However, on the return label they provided only the address with no name and surname. I spoke to eBay agents and they ins...

User avatar by • Contributor
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Fake GRA moissanite rings pointless reporting

Reported these fakes to ebay to get a reply saying they didnt find the listing to be in violation!!! It's not a gra moissanite ring though, they are worth over £1000 these are being sent out in the hundreds and sellers are trying there luck using the...

Serious Issues with eBay Checkout & Bin's

I've been trying to make payment for an item for most of today.It's NOT my browser, cookies, etc, etcThere is a consistent and persistant error at checkout both in the shopping cart and with BINs:Issue - "Please use a different card or check your bal...

Fake goods

I have unknowingly bought 2 sets of counterfeit Ernie ball earthwood strings and ebays response is send them back for a refund, it's no wonder half the items for sale on eBay is fake.

User avatar by • Member
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  • 1 replies
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Resolved! feedback

can some one explain to me why , when buying an item or won an auction, pay within seconds. the seller only sends feedback once recieved it (nearly 100%). thought the feedback was your experience with the transaction, not another way of reply to a ru...

PayPal Not Working.

Hi,I have tried 3 times to pay for my item. I can log in ok & I'm attempting to pay with a card that has been registered & I have used earlier in the week but I just get a message to say that PP is unable to process my payment at this time & to try a...

Buy Now but Out of Stock

Hi I have just accepted an offer from buyer. I clicked to buy it and instantly it came up with Pay Now. Seller will not accept any messages from me. I have asked ebay to help me and Ive had to ask for the cancellation of purchase. Im bothered that th...

Buyer changed listing

Hello, I bought an item I received today, which is not working and I doubt worked when seller listed item, but seller said item worked, also the seller listed that the item came with box but was tatty there was no outer box when item arrived, and the...

Do not buy from a seller called

This seller will not refund you if you do not recieve the item ordered. I ordered from them and he says it was delivered to me and wants me to run around trying to find where the parcel is even telling me to claim for lost parcel from my post office ...

Getting my money back

I bought a Nikon lens but the seller sent the wrong lens so I refused delivery and the lens was returned to sender by Royal Mail,Opened a case with Ebay who found in my favour telling me to return the item that I did nor recieve. Cannot contact Ebay ...

Price Drop on Listing Headers

I am getting a bit fed up with the phrase 'Price Drop' in blue next to the listing titles in the eBay app. A lot of these price drops took place ages ago and the item is back at its previous price. Is there no way that eBay can have the price drop ta...

refunds

on ebay if you sell an item and it is delivered but the buyer does not collect it from the courier and they return it to the seller. Does the seller have to refund the postage?

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