Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Not got item, not got our money back either
My husband bought a vacuum cleaner on February 12th. The seller sent it by Evri and after about a week of reading the fiction that is Evri tracking we put in a claim for INR. It was clearly lost (we don't have a Evri person covering our postcode, onc...
How to see communications with seller
I sent a seller a message after winning. How do I see the communications between me and him?
How ridiculous Ebay suggestions is and how to disable it
Ebay (yes I put the capital at the start of the word because I use correct English, it is not eBay!!) suggestions are beyond annoying. You can remove them by using ublock origin, an extension for your browser. It lets you pick any element of a page (...
Need help to return item
I need to return item as it's faulty, contact seller but no replay so far. eBay needs photos before return how do i do this?
Protection racket...?
Who would have thought it? Ebay running their very own protection racket? In other words you pay a bit extra on the side, for EVERY SINGLE PURCHASE YOU MAKE, just in case things get 'broken' or 'lost'... (regardless of whether any kind of claim is ne...
Tracking number beginning with QE
Anyone know why it states 'Acess Denied' in red when I try to track it on RM? Starts with QE, 9 numbers, ending GB
Setting up as a private seller
Hi. I have already posted on here about buying from a private seller. This got me thinking, if I wanted to be a private seller would I need a seccond account as I do mostly buy. I went onto ebay and looked into this and the T&Cs. I found this. Are th...
Buyer Protection
I just won an auction for £25.31. When the bidding ended, it stated £27.04 (Buyer Protection £1.73). At checkout, it stated Buyer Protection £0.00 cost £25.31.
Item was delivered to wrong address - eBay sided with the seller?
I recently bought an item which had ebay buyer protection on it. A few days later the tracking number says "delivered", but the proof of delivery is not my door. I raise this with the seller and he says it's delivered, there's nothing more to do. It ...
Unfortunately, this item isn’t available for purchase in your location Error message
Trying to bid on, offer or buy anything on the eBay app and I just keep getting this error. I’m in the UK, sellers are in the UK also and it’s nothing to do with location as I’m SA post code mainland.: help please: Unfortunately, this item isn’t avai...
Counterfeit item purchased and refund declined, Help required
I have bought an item which was advertised as legit, however upon receipt of the item. The sizing is way off, and on inspection the item is not legitimate. I selected to return under 'Item doesnt fit' which I believe now I should of put not as descri...
Tracking not provided
I purchased an item order number 09-12798-35295 it says it’s been dispatched but there’s there’s no tracking information. I’ve tried contacting the seller but it just keeps saying message failed to send. How can I get this information?
Bought stolen watch TAG Heuer
I bought a watch TAG Heuer from eBay customer I took the watch for service to TAG Heuer shop they sent the watch for service the TAG Heuer said the watch is stolen and they confiscated the watch and I have proof of police crime reference number I pai...
Bid retracted by seller, no other explanation given
A listing came up for a Cossor Oscilloscope I was interested in, with an option to "Make Best Offer" – I sent two offers which were both reasonable for that type of equipment and the seller declined both of them immediately, so I gave up on the last ...
no notifications after saving a shop to favourites
I selected some shops to my favourites but I am never notified by email or directly on ebay when they list something new. Where can I find the option in settings to change that?
Featured Posts
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