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Seller News: May 2026

Your May Seller News is here

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item location misrepresentation - high import duty

I bought a £40 pair of trousers listed in Harlow UK on 9th January.The tracking information confirms that they were sent from Dubai.UPS called me yesterday to say they have my parcel but I have to pay 65 euros in import duty to release it (I am in Ir...

Is this some new SCAM?

I won an auction around four days ago for a piece of tech that was priced much lower than buying it new. With buyer protection in place, it seemed like a no-brainer.Today I received a message from the seller apologising, saying they’d just realised t...

User avatar by • Contributor
  • 349 Views
  • 6 replies
  • 0 kudos

Some questions about asking Ebay to step in to an INAD, unsure if should just close the case instead

Context: Bought a sci-fi ship collectable that was originally released back around 2007. It was listed as new, with nothing specific said about the condition beyond that (other than the title just saying it was "in box").It arrived. Outer box not sea...

eBay ignoring my return request for counterfeit product.

Hoping someone might know what path I can now take.I bought some pedals for my son for xmas.They were sold as new, just that box was a bit dented, and turned up quickly, and looked fine.He broke his hand a few days later so wasn't riding until recent...

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  • 432 Views
  • 10 replies
  • 0 kudos

Sold fake airpods

I bought my granddaughter some “genuine” AirPods for Christmas. They then fell to bits and the Apple Store confirmed they were fake. I had hoped this would be covered by buyer protection. As per eBay I requested a return from the seller but obviously...

Seller refusing to honour warranty

Item has 12 month warranty but the seller in telling me to get it repaired myself. They said its not worth repairing even though they offer a reapir warranty

Charged VAT twice for item from Italy to UK

I bought an item on Ebay from Italy. I am in the UK. £16 VAT was paid at checkout. I received a notification of a fee to pay to Customs from Royal Mail/Parcelforce. The total amount being £19.86. This is £7.86 VAT charge and £12.00 handling fee. I am...

Resolved! Amazon "Dropshipper"

A common situation: someone buys item; eBay seller goes to Amazon and buys the item from a third party seller; Amazon seller sends item to eBay buyer as a gift. What is the procedure for reporting the eBay seller? I realise that I will most likely be...

Vehicle Bidding Reserves or Lack of

I've been looking to buy a new (used) car for the last few weeks and have noticed the large number of cars listed without a reserve on 7 - 10 day auctions and the thing I've noticed a lot is when a car is sold without an apparent reserve being set, s...

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  • 2 replies
  • 0 kudos

"This seller is taking a break"

Placed item in basket, go to pay and the above message pops up? What is this all about? Some very strange things going on on Ebay - it was better before they started making all these complicated changes. In the end it makes ebay less useable (and ann...

feed back

i sent for a camera which i didnt like as the instrutions where so small i couldnt read them.i didnt give a bad feed back just said was awaste of money. and the instrutions being so smalthe seller gave me my money back as long as i changed the negati...

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