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Seller News: August 2025

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Category navigation

Well looks like ebay with their recent changes to category navigation have now completely screwed it for both buyers and sellers as when trying to access sub categories from the antiques heading ie other antiques,antique woodenware etc it now display...

User avatar by • Contributor
  • 147 Views
  • 1 replies
  • 1 kudos

Fake tracking

If any one finds themselves in the same position I was in recently here is some advice.I bought an item off Ebay, this included Ebay simple delivery (Evri). The tracking "proof" showed a photo of a package in someones hand, no recognisable background...

User avatar by • Contributor
  • 509 Views
  • 3 replies
  • 3 kudos

3 items in photo's but only 2 received

I recently "buy it now" for some doors for my motorhome kitchen. The pictures on the decscription show the two doors and the shelf that were taken out of a motorhome to fit a microwave. I want to do the reverse, take microwave out and reinstate the c...

Cancellation Refused

I tried to buy a copy of an LP.I always set UK Only on location for the search I wanted a new album and was searching for the cheapest I stepped into an advert and on that page was a better offer. I selected it and paid Then i immediately realised th...

seller doesnt have item

I have had two seperate occassions where the seller advertises an item and you buy it. Then they contact you with a story about inventory errors mean that stock wont come in for a week or 2. What then happens is they ask you to wait, they also mark t...

Order not being delivered

So basically on Sunday I bought a gaming monitor, and now it's been 3 days but the delivery company still hasn't received it and I've contacted the seller and he has said he will try to post it but it has been 3 days. What do I do? I'm worried it mig...

User avatar by • Contributor
  • 135 Views
  • 4 replies
  • 0 kudos

Buyer Protection Fees who pays them?

I know there are lots of discussions about the new Buyer Protection Fees and no selling fees for private sellers. I am a private seller, so am happy to sell with no fees. But, BIG BUT! I am having the buyer protection Fee removed from my sale!. So I ...

User avatar by • Engager
  • 5132 Views
  • 46 replies
  • 12 kudos

No point reporting fakes

I have owned a pair of moderately expensive designer sunglasses for many years but have always fancied the same design but in a different colour and have a saved search setup on eBay.Usually the ones that appear are several hundred pounds but last we...

User avatar by • Engager
  • 129 Views
  • 1 replies
  • 0 kudos

Evri Non Delivery - cannot get Ebay to refund

I purchased an item which had an estimated delivery date of 11-16th June. The seller sent it via Evri, using the Ebay link. The tracking showed it moving along the system to my local depot, then was delayed due to it's size meaning it needed a 'speci...

User avatar by • Contributor
  • 470 Views
  • 6 replies
  • 1 kudos

Replacement item not what expected

I have been dealing with after purchasing a Samsung A55 5G, in Navy with 256Gb of internal storage. first defect the phone lost any connection to any mobile networks. second defect, phone would constantly go into boot-up, third time the phone was sen...

Evri yet again

So, only one of seven deliveries have arrived, even when sent to collection point, one was left outside the main door on a large street in the rain, and was stolen, extremely hard to contact them, template responses and no follow ups despite promises...

How to set click and collect as an option on a buy-it-now item

Hello. I'm trying to set up a buy-it-now listing with eBay click and collect as an option, but I can't get the system to display the click and collect option. I've opted into click and collect on the account settings menu, but it's not coming up in m...

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