Stopping sellers using Evri

[albionhillcollectables]

I am sure there will be many like me who are bemused how Evri are still in business.  I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.

I just did a Trust pilot search on Evri UK their one star rating from from 830 reviews is 97% one star, thats not a typo 97% one star.  Everi.co.uk have 3069 reviews on there which are slightly better only 96% one star reviews.  To put this into actual numbers of the 830 reviews  805 were 1 star and of the 3069 reviews 2,946 were 1 star.

So of the 3874 total reviews 3751 were 1 star .  Obviously e-Bay say they can't do anything about it 'as it does not affect their revenue', so the buyers are the only ones who can do anything, by not purchasing items from sellers who ship with Evri.  Sadly that will be part of my check from now on, ship with Evri I will buy elsewhere.

[maisiemoo1522_0]

you can request a call back from ebay might get the right person ring you, but other than that when you list an item for sale you select what courier you will use 

[sml192]

You can opt out of using Evri here:

https://www.ebay.co.uk/ship/prf/simpledelivery

[daisy100duke]

Thank you very much 🙂

[books-from-sharon]

I also actively avoid sellers who use Evri, both on ebay and when shopping directly with a store.  There is good reason that they are voted worst courier year after year.

Over the past few years, I have had more items lost or damaged by Evri than I have had delivered without incident.  When things do go wrong, their customer service is shocking.  

[ruby*ryan]

I have used Hermes/Evri for parcels for some years, starting when I was a business seller and sending out way more than I am now as a private seller.
In all that time, I have had one lost, and one damaged (delivery driver threw over a 6' fence onto concrete, and it landed on a corner!). Both times I got compensation fairly quickly and easily.
For deliveries to us our Evri driver is excellent, but I have sent all over the country and apart from the above 2 all have been delivered quickly (some have arrived next day) and safely.
I ordered something online last Thursday afternoon, free delivery using standard Evri - it arrived the next day.

RM are another story 😞