Royal Mail Pre Paid Postage

Hi,

I accidentally selected pre-paid Royal Mail postage when listing, the item has now sold & today I sent the item not realising so theoretically paid twice, can I cancel the prepaid? 

Appreciate any help anyone can offer.

Thanks

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Royal Mail Pre Paid Postage

If it's simple delivery it can't be cancelled.   If it's not SD go to orders, select Postage labels on lefthand side, then click on Actions dropdown menu for the label and select cancel or void Label.

 

To change the tracking use the Edit Tracking link next to the item or go to the Order Details > Postage > dropdown menu (beside track package) > Add Tracking > + Additional Tracking Number.    Or contact ebay and ask them to do it.  You can use callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

 

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