Returns Label?

[sewingrosie51cat]

I've had notification that a refund is on its way for a damaged item, but I can't find a Return Label to print out.  Who do I need to contact?

[sml192 · Accepted solution]

If the item was sent with Simple Delivery then eBay takes responsibility for any loss or damage in transit.  They will refund you themselves at no cost to the seller (seller gets to keep the original payment) and you won't need to return the item.

[sewingrosie51cat]

Thank you!