30-04-2025 9:39 AM
Please can someone help. Haven't changed anything on my listings and overnight I can no longer send my items as letter but only large letter! I sell greetings cards and only need to sell letter size and literally kills my margins for small sales. When I click change postage there is no option to change it to normal letter just all the more expensive options parcel/tracked etc... any help would be appreciated. Thank you
07-10-2025 8:24 AM
07-10-2025 8:27 AM
There is a way to resolve this I forgot fired out but it was a while ago. Do not press buy prepaid label, there should be a manage postage button somewhere that allows you to change it to the 0.87p option
07-10-2025 8:36 AM
Thanks for the reply @magicmans
I can't see a Manage Postage button when I edit my listing. I've taken a screenshot of it. There's no option for standard letter under the Package Size menu.