Please Help on how I can change postage option!

Please can someone help. Haven't changed anything on my listings and overnight I can no longer send my items as letter but only large letter! I sell greetings cards and only need to sell letter size and literally kills my margins for small sales. When I click change postage there is no option to change it to normal letter just all the more expensive options parcel/tracked etc... any help would be appreciated. Thank you  

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Please Help on how I can change postage option!

Just found this thread as having exactly the same issue this morning. How can it possibly take this long to resolve kat@ebay ? This has been going on for months!!

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Please Help on how I can change postage option!

There is a way to resolve this I forgot fired out but it was a while ago. Do not press buy prepaid label, there should be a manage postage button somewhere that allows you to change it to the 0.87p option

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Please Help on how I can change postage option!

Thanks for the reply @magicmans 

I can't see a Manage Postage button when I edit my listing. I've taken a screenshot of it. There's no option for standard letter under the Package Size menu.

mazza1000_0-1759822560540.png

 

 

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