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Seller News: September 2025

Read the latest updates to streamline your selling experience.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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How to verify age withouth the credit card.

Hi. As you know, currently there is no other way to verify age other just with a credit card. For this reason, we need to ask eBay to change something here. The best I can think of is, write a complaint. Go to https://www.ebay.co.uk/help/selling/gett...

User avatar by • Contributor
  • 89 Views
  • 1 replies
  • 1 kudos

Anything worth buying for £10 on Ebay Live?

Ebay selected my account for a special offer that if I spend at least £10 on Ebay Live then they will give me two £25 off £50 spend vouchers which seem to be valid on normal ebay listings. It's a good deal and I have an idea how I would use the two v...

User avatar by • Conversationalist
  • 173 Views
  • 1 replies
  • 0 kudos

Help with a refund

I bought a phone on the 22nd September. The seller told me, after I'd paid, that it wasn't charging. He tried to refund me but was told the refund couldn't go through. I tried to cancel it but was told by ebay that I couldn't do anything until I hadn...

outbid - NO! But still lost out

So ebay is now rubbish for buyers as well as sellers. Stopped selling back when so called Simple Delivery was introduced. Probably time to stop buying also?Left a maximum bid and when I check a lower bid has won the item. Curiously the winning bid is...

User avatar by • Contributor
  • 146 Views
  • 3 replies
  • 0 kudos

Resolved! Click and Collect

Hi,My preferred 'click and collect' option is Argos in Sainsburys. But whenever I try to purchase certain products this is not an option and gives a random newsagent instead. Is this a seller option or ebay?Thanks for any response.M.

smell

I bought an item of clothing which smells. The seller will not respond to my message and eBay say the seller doesn't accept returns. Should I pay £50 for something which smells? Surely a seller cannot refuse a return in these circumstances? I cannot ...

Stopping sellers using Evri

I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...

I’ve been scammed

Purchased an iphone on Ebay the end of last month and the seller posted and sent tracking details. The “item” days later ended up with a signature, which when queried with my local depot was delivered directly to a local business which is around 2 mi...

User avatar by • Contributor
  • 294 Views
  • 7 replies
  • 0 kudos

Resolved! Is Evri killing Ebay?

There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...

User avatar by • Engager
  • 55564 Views
  • 210 replies
  • 31 kudos

Purchase history change

I recently bought an item and checked the delivery dates quoted in the listing. Because this was coming by Evri I opted for click and collect. First of all I noticed that I was not sent a message by Evri about the delivery, but all messages regarding...

No money, no item

Hi, I bought some modules from seller .They sent me the goods, but when I took them to my car mechanic, they turned out to be incorrect parts, as they had 4 fixing points instead of 3 fixing points. Seller confirmed that they made a mistake and asked...

Resolved! Amazon "Dropshipper"

A common situation: someone buys item; eBay seller goes to Amazon and buys the item from a third party seller; Amazon seller sends item to eBay buyer as a gift. What is the procedure for reporting the eBay seller? I realise that I will most likely be...

why does ebay allow clearly counterfeit goods?

I buy a t-shirt sold as a brand but they send out a cheap t-shirt with the brand poorly printed on it, ebay considers that genuine??? ebay refuse my appeal and I dont see how to take it any further. I am sure trading standards would seize these sort ...

User avatar by • Member
  • 64 Views
  • 2 replies
  • 0 kudos

Where is my parcek

I try to contact the seller because the item have been delivered but I haven’t received it, parcel with item number 14-13615-49691 I try to track the order number and when I contact EVRi they told me the postcode of that parcel el doesn’t match with ...

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