eBay Help
Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: December 2025

Check out our latest updates to help optimize your business.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Expired label

DHL never collected an item that I have sold contacted them several times all they kept saying was were pick it up tomorrow morning and they haven’t now the label has expired how do I get a new label and also won’t too put a complaint in against DHL

Evri 24Hr/ Next Day delivery times.

I bought an item just before Xmas with the seller stating next day delivery. Now I know it was xmas and wasn't really expecting it to arrive before xmas and it was just a frivolous item for myself so no hurry. I was expecting to get it by the end of ...

Refunds don't include eBay credits

It's discouraging me accepting eBay credits as refunds because if I have to return an item I never get these eBay credits back used to buy an returned item.

Bought lego

I bought some Lego for my son’s Christmas present, it was advertised as new but when we opened it all the bags were open and bits are missing. We can not build it. I ask for a refund and was denied and eBay have closed the case and I can’t do anythin...

Resolved! Is Evri killing Ebay?

There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...

User avatar by • Engager
  • 57903 Views
  • 262 replies
  • 39 kudos

Resolved! Item only partially refunded - WHY?

I bought a very fragile, lightweight glass item, and was charged a lot {£4} for postage and packing.However, when it arrived, I was dismayed to see a feeble packing effort {Bent and torn} and the vintage item was in fragments inside and definitely ha...

New scam on eBay

I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...

User avatar by • Contributor
  • 6449 Views
  • 47 replies
  • 3 kudos

Avoiding a scam

A couple of months ago I brought a camera on eBay, but I ignored the golden rule: 'If it seems to be too good to be true, it probably is'. In my defends this was a relatively old camera (released in 2019) and I assumed that it was being sold off ahea...

Resolved! Help me please

I bought hair on ebay,the seller said the hair is pack of 3 then said 90strand thinking it pack of three, i paid and she said i just paid for one not three, so i said to her she didnt explain well that i want to return and get my money back, but she ...

cancelling a cancellation

Hey everyone,I bought a Razer BlackShark Pro gaming headset, but after not hearing from the seller for two days, I thought they weren’t going to ship it, so I sent a cancellation request.Now the seller replied (after 2 days) saying I should cancel th...

User avatar by • Contributor
  • 181 Views
  • 4 replies
  • 0 kudos

Resolved! Fake item and yet eBay reject my claim for Buyer Protection

I bought a softshell jacket from a seller in Spain. The item is listed as being from a noted, premium outdoor brand. The jacket I received was a poor quality fake, no question. I contacted the seller, who denied this was the case. What's more, despit...

Age restriction is there a way to actually complain?

Guess I'm another one caught out by the dumb needing a credit card to buy butterknives etc rubbish. Is there anywhere we can complain about this? Hoping the pressure may help change the policy but I guess this post is all I have. Ironically on delive...

Got buying related questions? Start here:

Featured Posts

Top