Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
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I was sold fake iphone 16 Pro Max 1TB

Somebody PLEASE HELP ME. The advertisement saidiPHONE 16 PRO MAX 1 TB BLACK TITANIUM - BRAND NEW, UNDER WARRANTY, UNLOCKEDBecause of my work, I could be away for up to three months at a time. Last February, I had some time so, I bid for and won what ...

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Payment card details

I want to enter new card details. The name on my bank card is in the format: "Mx A B Bloggs"The form now asks for the name to be separated into forename and surname. Should I put "Mx A B" as forename and "Bloggs" as surname, or should I use my actual...

Buying

I bought item on eBay on the 16th of April and should be arrive on the 28th but item didn't arrive. Seller listing has been removed from eBay due policy violation. No response from the seller nor tracking details. I can't contact eBay customer servic...

Help

EBay has closed a case on me but my dispute has not been resolved

Ebay EVRI delivery stole my parcel

I am a seller who has sold thousands of items through ebay over the years, Now since ebay has started issuing their own delivery qr codes, I thought I might as well use them as they're probably even safer. I sent my parcel with the automated EVRI del...

Restriction on my seller account

HiI am not sure why my seller account has been restricted. I sold items few months ago but let down by the courier. I refunded each and everyone and even those who received items late. I never owe money of any buyer. I have been hit by ebay by placin...

Item not received

I ordered through e bay in April , got a message saying delivery was delayed, then nothing after that. The website is hopeless at dealing with this and I want my £41 back . I have followed all e bay’s routes and always en up with “there’s a problem t...

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refund for faulty item and missing pieces

and today call customer service and not give me any answer about my problem. A please can I have some one to help me . i will be happy if you reserve my problem or full refund my amount is : £59.91 thanks

Item it too big

Hi I've got complaint, about what I bought,it was too big and I've asked refund.i want to return it but seller just making excuses.would you help me.

Sellers saying they are based in the UK but they're not

Hi,I'm an avid user of Ebay but am also conscious about reducing my carbon footprint. I always try and buy from UK sellers but I'm finding sellers are saying they are based in the UK but they're not. I've recently made two purchases which claim to be...

MZ319695930GB

Hello, a few days ago I made an inquiry about my purchase of a Seiko watch. I haven't received it yet. I don't know what's going on with the suppliers. They haven't even tried to deliver it. When I received an email saying they would deliver it, I wa...

Payment recovery

You have sent an email to 'recover' £19.99 I don't understand this as there are 3 payment methods in place all with sufficient funds, can you explain please, many thanks Andy

Bidding

There were bids no higher than £12 for a ring. So I put in my highest and a random bid of £20.63. That was EXACTLY what was accepted as the bid above the lower amount! Surely the bid below mine hadn't suddenly crept up to £20.62. A penny lower than m...

Does eBay care about counterfeit goods?

I recently looked at a range of power tools finding many listed at substantial discount to RRP. On closer examination it became clear these were fake. They were listed as branded item and used the right model numbers but are clearly counterfeit. To s...

Resolved! Inability to purchase carpentry saw blades

I am currently prevented from buying a Scorpion (power saw) replacement blade through eBay online. This has never happened before. The accessory is clearly not a weapon and could not easily be used as such. Evidently something has gone very wrong, he...