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Seller News: August 2025

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Won PayPal case but seller sent item

Hi I’m a bit confused by a eBay seller I’ve had a frustrating encounter with. I bought 2 pokemon games for the Gameboy advance, delivery date came and went and nothing. I emailed the seller asking if they were still being sent, response was that he w...

Resolved! Has the order gone to Netherlands?

Hello!I bought a product from eBay in the UK, which came via the Pitney Bowes carrier, it was supposed to go to Portugal, I noticed today that it appears on the tracking that it went to the Netherlands, I don't understand why, a few years ago I bough...

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claiming compensation from Royal Mail

I am a small business seller trading items from bulk purchases.Recently a few items have gone astray with Royal Mail and despite having Proof of Postage and supposed £20 compensation , they only offer me postage refund as i cannot prove what i paid f...

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Resolved! AIBU Negative Feedback

I recently had what I would class as a negative experience buying. I bought a rug and a different one turned up. It was an international purchase and due to this the return was 'impossible' due to the Seller unable to provide a label. I was unwilling...

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Buyer beware! Delivered = Not Delivered

Buyer beware! Delivered = Not DeliveredSecond time I've been scammed like thisJust ordered some bulk coffee pods £40+ (currently £60 on Amazon), received with only 2 days date on. Returned these. Got a refund a week later. Fine. I guess?Found a diffe...

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Phone number for Ebay

Hi,I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute. Thanks.

Is it just me or Yodel too slow ?

Past few item I bought which the seller used Yodel to deliver has been very slow. Even the day after the package has been picked up from the collection point/store the tracking doesn't give definite day of delivery. Sometimes it just says "We have it...

Stopping sellers using Evri

I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...

feedback now restricted?

I bought an item in may, sold with 10 yr warranty (now removed on listing), I tried to make a claim as item failed after a day or two after 90 days, seller wouldn't respond to emails. Ebay wouldn't refund as outside their buyer protection time limit....

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