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Seller News: December 2025

Check out our latest updates to help optimize your business.

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Please Help on how I can change postage option!

Please can someone help. Haven't changed anything on my listings and overnight I can no longer send my items as letter but only large letter! I sell greetings cards and only need to sell letter size and literally kills my margins for small sales. Whe...

What's with the weird start prices?

Just noticed today that most items, instead of starting at typical amounts, eg. £7.99, £19.99 etc, I'm seeing £17.23 or £22.61 etc.Have eBay done something weird again?

Resolved! Buying Chaos

I appear to have two ebay accounts, one where 99% of my purchases are made, and the other where I have one made.The other account appears from time to time, when I log on via Google, and it is like a temporary account, so it would seem.I have brought...

User avatar by • Contributor
  • 78 Views
  • 3 replies
  • 0 kudos

Resolved! Proving my age without a credit card!

I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...

How to return tyres, wrong size ordered

Hi, I ordered 4 tyres but unfortunately I ordered the wrong size, I have started a return and I have to return the item by 16th December. However, the seller is away until 31st December, and I'm having difficulty finding a courier that will return th...

Feedback from sellers

I have recently bought 8 items, taking the time and trouble to leave positive and detailed feedback. Only 2 sellers have replied at all! In future I will only leave negative feedback. All else is a waste of time and energy.

User avatar by • Contributor
  • 234 Views
  • 8 replies
  • 0 kudos

New scam on eBay

I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...

User avatar by • Contributor
  • 3925 Views
  • 25 replies
  • 2 kudos

No not as described on returns drop down menu

I tried to find 'not as described' as reason for return but the seller just didn't have that thus making all available reasons chargeable for postage. It then took me 45 minutes to get in touch with eBay as their algorithms only keep offering the lin...

Order "delivered" - I have not received it.

Hello,On 24th od November I bought something for my daughter.Today (2nd of December) it says "Delivered" at 1:38 pm....I have been at home all day, checked around the house and neighbours - NOTHING.Delivery is showing - DHL Express Germany.What shall...

User avatar by • Conversationalist
  • 367 Views
  • 23 replies
  • 0 kudos

Failure to deliver car battery

I ordered a car battery last Friday, as a guest of eBay, my bank account was debited £163.86 on Saturday 29th November. I did not receive a notice of the order and neither have I received the battery. Unfortunately, foolishly I did not keep a record ...

"Get £10.00 off when you purchase in our app!" discount

Hey, I keep getting a popup saying 'Get £10.00 off when you purchase in our app!' saying it expired in 5 days. it doesn't give a voucher code so how do i get this discount to apply to my app order?Open the camera app on your phoneScan this code with ...

User avatar by • Contributor
  • 26699 Views
  • 25 replies
  • 2 kudos

Rise in unscrupulous sellers

Having been a member of eBay for 24yrs in a few weeks, I am shocked at the dramatic rise in unscrupulous sellers on the platform, never have I had to return so many times than over the last year. Items that don't match the description, items damaged,...

Resolved! Issue with opening a returns case

HiDoes anyone know why the eBay site won't let me upload a photo in a returns request for damaged or not as described items? This has been going on for a while but it's not often that I need to use the service. It is just recently that it's happened ...

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