Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Charged postage when click and collect was chosen
I have just bought an item local to me and there was an option to click and collect for no postage charge and I authorised the amount I had offered to be taken from my account. Ebay charged me the cost including postage and the seller has confirmed E...
Dangerous item notification from eBay
Having received one today for this item I am extremely concerned that eBay completely wash their hands telling you to contact the seller and leave you out of pocket as you know full well the seller will do zip. They did stop the particular listing bu...
Very slow delivery times since the changes on Feb 4th.
Anyone else noticing this?...before the changes were brought in i'd order something and it would be on my doorstep within 2-5 days max...now seem to be waiting well over a week for pretty much everything. Are sellers thinking "soddit,if i've got to w...
age verification
Has anyone managed to get past the age verification issue at the moment.I am trying to buy a canteen of cutlery. I need to verify my age with a credit card.I go to the verification page and get an error and am told to contact customer support. I have...
Negative feedback removed
Received my money back under the guarantee scheme. Explanation given was "we didn’t receive valid proof of delivery from the seller". Scammed tracking number, wrong postcode, wrong weight, wrong signature etc.Here's a copy of my last message ...."OK ...
misleading advertisement
The seller advertised a Minolta Camera lens for Canon I purchase it thought was a Canon however when I receive it I contact the seller and report the lens wasn't what he advertised and I requested to return he refuse return by telling me he does not ...
Safety?!?!
This is a message I've just received about a product that is potentially dangerous it's for a 2 gang mains electrical socket for outdoor use. What really annoys me is they warn me that it might not be safe but allow hundreds of sellers to keep advert...
Faulty sat nav
Hi there, I have purchased a sat nav to replace one that I dropped. It is exactly the same model. The built in battery is faulty and will hold zero charge. The supplier stated with sale that no returns excepted. Where do I stand.Many thanks Adam
Items received turned out to be fakes. Seller has disappeared.
I bought two tubs of (what I thought were) Nutripaw probiotic tablets for my dog from a seller. After ordering, and waiting for a week or more the order hadn't arrived. My husband checked on the status for me and discovered that they were coming from...
Order Details Page Issue - Printer Friendly Page and Selection
Hi all,Anyone aware of any issues with the order details page?Basically, whenever I go to an order, the mouse pointer changes to the little hand instead of the selection pointer and wherever I click on the page it takes me to item details. Technicall...
ebay/evri tracking says seller asked for return but he didnt
long story short purchased an item off ebay , asked to have it click and collect and the seller used evri, was all going well untill the tracking claimed the seller asked for it back , he says he didnt ask for it back and i believe him , does anyone ...
Resolved! Issue with opening a returns case
HiDoes anyone know why the eBay site won't let me upload a photo in a returns request for damaged or not as described items? This has been going on for a while but it's not often that I need to use the service. It is just recently that it's happened ...
Not complete at checkout
I bought two adult bibs this morning, put all of my card details in. When it came to the checkout a message came up that the seller only supplies every 10 days? I have checked your site again and that seller is no longer on it. What’s going on? Has m...
Bizzare problem at checkout
EBay will not let me checkout when I try to buy a certain type of perfume from ANY seller, in any part of the country, even if they have sent me an offer!I have bought this particular perfume (Prada paradoxe) in the past few months off eBay sellers w...
Resolved! Second Chinese Seller that posed as UK and did this
Hello, Yesterday Morning my wife told me a small package has arrived and it was so light. I said I have only ordered heavy items, feels like nothing is in this. Behold, a flimsy item worth 2 cents, I have attached a photo of the item, the original it...
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