eBay

Occasionally recently when purchasing more than one item, I have to go through the payment setup twice - why?   I particularly don't like the payment which states Ebay UK on your credit card statement because when checking the paypal payments on Paypal, it gives you no clue whatever to the item you have purchased.  That may be fine if you buy very little but I buy quite a few items every month and cannot always remember the cost.  Why can't email include details of the item purchased like the old Paypal? ... View more

Hi All,   Recently bought a set of wireless Bose headphones from a seller. Been having conectivity issues with them - So I assumed this would be either of my phones and filled for a return on the basis that it didn't fit.   Later I hear from the seller this is actually a known issue and that I should have known about it before buying and offered a gesture of good will of £10. The item price ws £200. As I opened a dispute on the basis that it did not fit I am apparently not covered for a return, even tough this was confirmed to be a technical issue with the product.    What shall I do in regards to this and why is ebay declining my right to appeal, when there is enough evidence on the form of messages exchanged between me and the seller? I was sugested to try the forums or a cashback - But this was not paid on a credit card, so i'm out of pocket there.   Any advice on how to deal with this or do I have to take the loss and a bitter learning expirience? ... View more

How can you contact eBay and actually get a response? The help system seems to go round and round until you get sick and go away! ... View more

After winning a recent auction  I paid for the goods by PayPal only to have the transaction cancelled by the seller with the below message:   Hi I’m sorry I’ve cancelled the item as they didn’t fetch as much as I had hoped for them and tbh I didn’t realise the auction was up good luck finding what your after and sorry to mess you about I’ve relisted the lights   Is this kind of time-wasting common? and is there a method to warn others of this kind of mis use ,  Nb I know about feedback. ... View more

How can we seriously look at buying a classic car when loads of bogus cars are listed by 1 seller . This happens regularly and it takes a few days for them to be taken off . Can i block all listings by someone then at least they would not be on my screen  ... View more

I think that eBay might have now solved the problem of the buyer not paying up and eBay will reimbuse the money I paid to eBay or relist the advert for me for free. ... View more

I purchased 2 items from a seller to arrive 2 days later. no items were delivered,  I contacted the seller to see when they would arrive. the seller told me he had a tracking no. that indicated that the items were delivered on the said day at just after 09.00 in the morning. I checked my CCTV and no one called at any time that morning. The items as the seller said, were ordered through his account from Amazon, to be sent directly to me and they provided a tracking number provided by a company called BLUE CARE EXPRESS who it turns out do not actually deliver parcels,  but provide E-Bay compatable tracking numbers for sellers that order the goods you odered through other companies i.e Amazon. I have no idea as to which company was supposed to have delivered the goods, as I never recieved any e-mail or text message to say it was being delivered. I contact E-Bay and Pay Pal who opened a case, then said it was resolved, as the seller had this tracking number as delivered. I contacted Amazon, who said the seller would have to contact them as it was their account the items were ordered through.  I left Negative feed back on the sellers profile, but no negative feed back has appeared on his profile. ... View more

Item not recieved ,no tracking number sent.automated help is very contradictory l yes l opened a case. No l didn't. Theres no confirmation that l am being heard at all.sent in circles  being continually asked for your email,password or ph number to get too the next level, quite often your correct password is incorrect. Initiating that you need a text number.My time frame for a refund is nearly done. All phone help gone as a consequence of covid with the phone helpers to work  at home in .This is the excuse for no people contact. Covid has been going on for months, phones should have been organised and happening by now. So what next, this problem is bigger than l have the time type. I just want a refund without the circus. ... View more

My shopping list wil not delete after I have bought them.    ... View more

I bought phone charging cables in January the gaurantee was 12 months, these items have been replaced before but the SELLER is not getting back to me,  as these are broken again ... View more

I have the correct settings and even googled it to see I had done it correctly. Only ever received a £10 gratitous discount, and I received a discount code when I first registered. I've spent thousands in total, especially over the lockdown landscaping my garden and not received any vouchers. What do you have to do to get a discount. Anyone else experiencing the same? And how do I notify them when their help-centre are a list of questions that are already answered. I can't see where you contact someone to actually ask them a question of your own !  ... View more