eBay

Hi all, Is there any way I can set my purchase preference "Permanently' to UK only?   I'm tired of getting caught out.   If we need to be in lockdown due to the virus, I can't wait for over a month for something to come from far away. I want it to be uk only.   I did a search on this topic and there seems to be numerous queries regarding this and no proper resolution.   I really don't want to cause a bother and problems to the people at the other end. But so far this week I've cancelled two orders. I try to always tick UK only. But then I get distracted by other bits and pieces that are similar. And before I know it I've bought something that will take 30+ days to arrive.   Due to the virus lock down, at the moment I don't even want to see products that are not in the UK.   So due to the difficulty we find ourselves in, is there not some way that eBay can facilitate a fix to be permanent (unless otherwise decided by the purchaser)   look forward to hearing from you.   ... View more

i posted an item back signed for as seller agreed to refund if i sent item back and it says on track and trace website Sorry, we were unable to deliver this item at 01-04-2020 as the recipient is no longer at that address. We're returning the item to the sender.   AND ITS NOT JUST ME    THIS SELLER HAS SERIOUSLY SCAMMED A LOT OF PEOPLE AND I DONT NO HOW TO GET MY MONEY BACK   WHAT HAPPENS NEXT IF THEY GIVE ME FAKE ADRESS? ... View more

Two weeks ago I puchased a item from south korea the next day I get a message from the seller saying it's been posted and then shortly after that I get a message from ebay telling my bids for the item has been cancelled and my account suspended, what I want to know is my item still on it's way it's estimated to arrive on the 24th of april at the latest ... View more

I want to have to log into PayPal each time I Buy it Now NOT be taken into it everytime automatically ... View more

Seller agreed to organise a courier to pick up a patio set weighing 25 kg and refund.    The patio set was variously described as being Rattan, Wicker and  the instuctions described it as canvas.  It was none of these, it was plastic with a metal base.  I contacted the seller and said that it was not rattan, but was prepared to keep it for a refund of one third of the selling price.  No response.    I attempted to assemble it and found that there were several important screws missing and it was out of alignment and could not be  assembled.    I sent the seller a clear photo showing that the item was plastic and not rattan, wicker or canvas.  Seller ignored this and requested photographs of the defectve item.  He ignored my advice that there were pieces missing.   It is clear that he is taking advantage of me and making it difficult for me to return it,.   Ebay has issued a 48 hour Tracked label for a 25 kg item that Royal Mail will not accept.  I am 79 years and vulnerable to Covid-19.  The seller knows this.      I have reported the seller to ebay as I feel that he has violated Ebay policies  by accepting the return and promising to organise the courier to pick it up and return it to him.  He has had a sudden change of mind, and has offered £25 refund and I keep a defective item, losing over £125.00.  He is creating unrealistic obstacles making it difficult for me to return the item. He is demanding photographs of a "defective item."  I cannot take photographs of items that are not there, or correctly show that the chairs are out of alignment and will not connect to the frame.  The photograph will just show where the connections are on the seat and on the frame, but not that they do not line up.     Is there anything further that I should do?  I cannot accommodate such a large item in my home, it is creating a hazard and it makes me more vulnerable as it is a trip hazard, and I have had both of my hips totally replaced in the last few years.  A fall or trip could cause dislocation and hospitalization at a very difficult time due to the Covid-19 virus.   This seller is behaving in a very unethical manner.  ... View more

Ebay has issued a prepaid label for me to return a 25 kg package by Royal Mail.  At age 79 years, I cannot go out.  I cannot carry the package because it is too big and heavy.  The item was defective and the seller has agreed to take it back  It was sent by Courier Yodel.   Ebay has not encompassed the pandemic.  What should I do? ... View more

After winning an auction earlier today for an Apple Watch Series 3 there turned out to be hidden charges for import taxes and exchange rate fees, that's before your item even arrives an eWorld there be more costs then. This is wrong and I have delayed things for the moment. Does anyone think £90 taxes and a further £20 exchange fees on top of the buying price is right? On top of this he won't accept PayPal Credit or it sais that this seller can't or won't etc. ... View more

Theres currently a discount code that features on certain auctions ( 'POP15' ). having tried to enter it a few times at the checkout it doesn't work and an error message comes up in red saying that the code can't be applied to the order. The item is within the price range so no problems there. Does anyone have an idea what is going on? ... View more

  This must happen a lot.   I just bid on an item, was the only bidder, won the auction at the very low starting price.  I could see that the item in question would cost a lot more than the seller had allowed.     Now I have been in that position myself and wrote to the buyer to explain and said I would sell them the item for the winning bit, but would they pay an extra pound or two for postage. They never responded.   After two days I gave them a full refund and put the item back for sale.  I wrote to them twice with no response.     In this situation as the BUYER.  I also have written to the seller and said I understand they have made a mistake and they have auctioned this item thinking it would make money and it hasnt.  But they havent written back and have ignored my messages and have put the item back for auction.   So what can you do when a seller ignores that you have won the auction, doesnt take your money which you paid promptly and puts the same item back for auction at the same starting price and same postage costs.   I wrote and explained their mistake, and they just never got back.  Apart from being very rude, I WON THE AUCTION AND PAID but havent been sent the item.     Any ideas ??? ... View more

i had an email from ebay saying i had 30 days to appeal their decision however when i try it just goes back to telling me the case is closed and i have 30 days to appeal the decision   ... View more

If i was to purchase an item on Ebay, When would i be expected to pick up the item? As we are not supposed to make unecessary journeys. ... View more