closing a refund request

[dianadsunshine]

Hi there, 

I am back on ebay after years of break and I am in a bit of a pickle. 

I requsted refund on an item which wasn't 'refundable' the seller offered a refund which i declined as the shipping cost was almost as high and it wouldn't be worth it sending it back (stupid of me i know that now)

I am now trying to close the request refund, however ebay doens't give me the option at all. I went itno resolution centre and it says there is one refund request open. When i click on it is take me to a page where i says i declined the offer and it's now up to the seller to come up with another solution. She cannot close it from her side and neihter can I. What to do???

Thank you for helping. 

[redwick1]

Why did you want a refund in the first place and what dispute did you open?.

If it was a return request then you need to return the item for the refund. If you are not willing to do that due to the cost or the return then eventually  the dispute will automatically close if you dont return the item

If you close a dispute then that would be the end of the case and if you have come to any agreement with the seller then you have no way to force them to refund of take any other action

Once closed you can not open another on ebay