Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- eBay UK Community
- OLD Q&A Boards
- Answer Centre
- Buying on eBay DND
- Send button is grey when trying to answer a messag...
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
Send button is grey when trying to answer a message from the seller.
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
08-04-2020 1:55 PM
The SEND button is greyed out when I try to send photos of the damaged item from my iphone.
The seller sent a messagel requesting the photos so I tried to respond by using the 'reply' button, but it doesn't work.
The reply link to the seller works from my laptop...but the photos are on my iphone, I cannot get them onto my laptop.
But why is the send button grey anyway?
Comments (0)
Comments (0)
0
Helpful
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
08-04-2020
3:02 PM
Not necessary or essential to send photos of a damaged item ... the Seller can decide through an open case if the item is worth returning >
Open a suitable return case 'Not as described' (damaged) ... check the case options you have which are offered within 30 days from delivery, Seller should supply a prepaid return label (or eBay will), enter the tracking details into the open case and follow the instructions carefully to completion ... ignore seller promises >
https://resolutioncentre.ebay.co.uk/
https://pages.ebay.co.uk/ebay-money-back-guarantee/index.html
Ask a question
Most Helpful Posts
