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Return for full refund
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15-01-2021 9:28 AM
Hello,
I have purchased an item which when received is 'not as described' in the description.
I want to return the item and started the return process however the seller is stating that this is troublesome and is only offering a partial/small refund.
What do I do as I want to return the item for a full refund?
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15-01-2021
10:40 AM
Of course it is troublesome, he has to provide and pay for a Return label.
If you want a full refund stick with it, he cannot refuse as you can escalate and ebay will force a refund and they may not even require item to be returned. If ebay get involved seller does not get the selling fee refunded and they get a Defect on their selling account.
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