15-01-2021 9:28 AM
Hello,
I have purchased an item which when received is 'not as described' in the description.
I want to return the item and started the return process however the seller is stating that this is troublesome and is only offering a partial/small refund.
What do I do as I want to return the item for a full refund?
Ignore seller, carry on with case, escalate to ebay after 3 business days.