Packet delivered to my bad neighbour

[derek879]

Bought an item with expected delivery 3 days ago. Not arrived yet ( i know its too early to make a reclamation)

Item has no tracking number so i don't know exactly where it is. Normally i do not have problems with deliveries but a few months ago we had squatters move in to the property next door and about 5 days ago i heard our then their doorbell (they are next to each other) ring. 

By the time i got to the door i heard the neighbours door close and i saw a fleeting glance of a delivery driver running back to his car...not van with logo.

Our squatter neighbours are total scumbags father & 2 minors they have glued our doorlocks, music banging away thru the day, & lots more , our once peaceful existance has gone.

Hopefully i am wrong and the item turns up next week but i have a strange feeling that the squatters have it.

i've not signed for anything but sometimes delivery companies just ask for id number, i have had 2 deliveries over the last month and verbally given my id and its possible the squatters heard my number and noted it down, would i have any recourse to ask for a refund from ebay/paypal?

[papso22]

If there is no tracking at all then you would win, but all courier,  and RM parcels, are tracked in some way, even if you haven't been given the number.  A case would reveal that number and what it says about delivery.

If it says delivered, or delivered to neighbour, then you have a problem and resolution may depend on whether you made it clear to the seller on purchase that parcels are not to be delivered anywhere but your actual address, so that they have an obligation to pass that on.