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Seller News: July 2025

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Only just realized an item never arrived - not sure what to do

I ordered an item back in May, and only realized when looking through my purchase history this morning that I never received it. It was sent untracked according to the order details, but I know that some sellers send tracked but do not enter the trac...

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winning

i dont want an email telling me i am winning when i already know that , i cant unselect that from ebay preferences , no option

Packing / invoice slips ???

Hi - New Simple delivery - ok so where is the packing slip gone?I see the invoice slip - but no packing slip - i now have to message the buyer with the comments i used to have set up on my packing slips - why has this been take away on simple deliver...

Seller ignoring request to cancel order

I ordered some headphones from a seller with good reviews, and it said they would arrive within 2-4 days. It got to the last day and still no headphones so I checked the shipping and the seller hasn't even posted them. I messaged the seller asking if...

Seller won’t cancel my cancellation request

I bought some bag by accident which then turned out to be fake after being authenticated through pictures and then now the seller isn’t posting it because it most likely doesn’t exist as they've relisted the same bag with the same pictures and for a ...

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Resolved! Ebay count down clock.

HI wile waiting to put a bid on .I watched three auctions by ebay count down clock ,3 2 1 zero finish I went back to my item to place a bid on, 24 23 22 21 second auction finished. Three auction went to zero mine stopped at 20 seconds.How strange is ...

Ebay abuse of Buyers, and always remove feeback when asked.

I bought goods from a seller at 9:30 at night and cancelled within 2 minutes due to an error. They responded and refused the cancellation and claimed the goods were already dispatched. Their claim, which clearly was untrue, was shown to be untrue whe...

Resolved! Selling Policy...waste of time ?

As I am currently experiencing a problem with Evri, whose driver refuses to deliver to my home. (rural but ALL other couriers have no problem), I always make sure anyone I buy from wont ship using them.I felt that with the new seller rules I could be...

Buyer messaged 4 days after sale to say can't post for 2 weeks

Hi all, As per subject I just bought a high value mobile phone, and on the day it was supposed to arrive, I received a message from the seller saying sorry i'm away on business and can't post phone until 5th August which is 2 weeks after the sale dat...

Prepaid labels

How do you get your prepaid labels and can I take them to the post office I have sold item &.can't get prepaid label thanks

Faulty product purchased February 2025

I bought a radio unit for my car in feb 2025 this year. It was installed by a professional the unit is now no longer working and will have to replace I accept that the cost of removing from vechile and re fitting is mine however the seller is only of...

Unable to return product or activate warranty.

Hi, please help! I purchased this stereo for my car from a Chinese seller in March, it initially worked fine with no problems however the product recently has been malfunctioning to where the sound has basically stopped working on it. I did all the c...

Click and collect not an option on offers...what nonsense!!!

I am aware this has already been raised in discussion. I am starting a new conversation to raise it again and I am hoping eBay will take note. I found a thread about the issue of not being able to choose C&C when making an offer and only being able t...

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