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Royal Mail overcharged invoice

so we recently added Tracked services 48 & 24 to our OBA having been convinced of their merits by a Royal Mail sales person. a few weeks in and yesterday we nearly fell through the floor when they invoiced us for an eye watering amount more than ten ...

Attempted scam on first purchase

Just received notification that a buyer is disputing a purchase stating that they don't recognise the transaction. It is an £18 that shows as having been delivered yesterday. It is their first purchase on eBay. Hopefully eBay will side with me on thi...

Evri Fire at Avonmouth Depot

I f you are using Evri as a courier you may be getting messages from some disappointed customers soon! https://www.dailymail.co.uk/news/article-13314811/Huge-blaze-breaks-Avonmouth-Evri-parcel-depot-enormous-plume-black-smoke-seen-miles.html

No Fees for selling Clothing?

So Ebay has abolished all fees for selling clothing on a private account. Now more than ever surely the clamping down of businesses operating from private accounts has to increase? I feel so sorry for those in this niche who trade legitimately as bus...

Wow proper switched off today

Anyone else had zero orders from midday onwards. Just had to go and check if our account had been deactivated. Never known anything so dead in 21 years of selling on here. Any issues at eBay quarters?

Bugs Bugs Bugs

Seem to be encountering lots of bugs the past few days.Examples - try to refund excess postage paid to a buyer on the screen where you select a reason it says "Page did not load, lets try that again." Sending a buyer an offer from a message it just c...

Israel Post Tracking not Possible

I have always sent a fair number of orders to Israel via Royal Mail and delivery has always proved to be safe and reliable. Sometimes there are delays and by simply tracking the package directly on the Israel Post website brings up some detailed info...

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Changing courier - advice needed

Hello all Long time loyal Royal Mail customer but the recent increases for small parcels its a price difference I can no longer ignore. Looking at using courier 3/5 day and offer RM express services at extra cost to buyer. I know there a few things p...

No sales

What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....

General Partnership

I was a sole trader on ebay but formed a partnership (me and my wife). I changed the business type to general partnership. It then came back and asked for "official partnership document". I uploaded the letter from HMRC with the UTR number on but thi...

Is eBay broken again no sales

What's happening with eBay ...Every time they do work on the site it goes quiet or I sale for about ten minutes a day no way to run a business or business to have confidence in the site

Resolved! Buyer cancelled claim

Hi, I haven't been a seller in eBay for a very long time (since you could leave negative feedback for buyers). My God has this taken a turn for the worse... I had a buyer complain about a damaged item. The photos were suspicious, but let's go. Buyer ...

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