Seller News: December 2025
Check out our latest updates to help optimize your business.
Forum Posts
eBay cut off chat due to calling out their lack of action on business sellers on private accounts
I have had possibly the worst experience yet on eBay support so far today with little to no action or help being provided and being subjected to abuse in the process. I was passed between 5 different people, each of which said a different department ...
Negative whilst holiday mode on?
So...I put myself on holiday for 14 days on 19th January as I always do for my well deserved Christmas break. E-bay should have left a message on all my orders confirming this. I also set an out of office response. Go check my feedback...Allowing cus...
Payment dispute: The buyer did not recognise the transaction
I have just had £44.99 go on hold due to a payment dispute with the reason:"The buyer did not recognise the transaction"Item was sold on the 15th of october, it was sent with tracking so I have proof of delivery to the buyers addressit says I have un...
Blocked bidders
Every year I clear my blocked bidder list today I have my first blocked bidder of the year. They offered on one of my listings a price of £8 which is more than 50% below the listed price so I refused with a note that I will consider another offer at ...
Resolved! Ebay Announcement - Royal Mail International Service Changes - January 2026
As I sell autographs, this is going to really affect my business for my buyers from overseas as 'Tracked & Signed will only be available for documents and personal correspondence and will no longer accept sale of goods'.Ebay are taking the same appro...
Returns policy
Hello all So I'm musing on my business plans going into 2026. As I said in another thread, an increasing return rate is an annoyance. I offer 30 days returns. Having checked out a fair few competitors, they all offer 30 day returns too. Please can so...
Royal Mail to start charging for thermal labels
I just got an email from RM. From January 19th thermal labels will be £4.69 + VAT each. That's a huge price increase from free.
Resolved! Monthly Limit Revision Issue
Hi , today its 1/1/2026 & Happy New Years to all sellers out there issue is my monthly limit is not yet revised today my monthly limit is full so technically today is the first day of Jan 2026 so I think it should be revised dont you guys think so wh...
Resell? What's the thinking behind this then?
Well! There I was, on my sniping account (private not business), happily combining and paying for a few purchases, when I noticed that when I leave feedback for some items (not all items interestingly), the top tab then turns to 'resell'. This doesn'...
Royal Mail prioritising Simple Delivery, over items paid for at the Post Office.
I understand that Ebay and Royal Mail have signed contracts with each other for Simple Delivery, and that appropriate letters/parcels are marked MARKETPLACE SELLER, but surely they should be at least tracked the same even if delivery might be a littl...
Yodel Direct by inPost - Can we post parcels using Lockers?
Hello, Anyone tried Yodel ebay parcles at InPost lockers? Tried today but it won't scan our parcels barcode- Howevever received an email from Yodel to say their parcels can now be posted using InPost Lockers. Has anyone expereinced any issues or do w...
Stopped receiving sale emails
I have sold a couple of items this evening but never received any "You made the sale" emails from Ebay. Anyone else experiencing this?
UK vs International Sales
HiIs there a filter in any of the reports on Ebay which would show my UK sales vs International sales?Thanks in advance!
HMRC have advised us that your seller account belongs to a trader based outside the UK
Has anyone else had this communication today regarding VAT collection? Obviously it's wrong, I am based in the UK, VAT registered in the UK. I am just wondering if this is another eBay miscommunication/misunderstanding/glitch or whether it's true, an...
Estimated Delivery Dates - Incorrect
Just noticed that one of my listings has Next Day Delivery against it (from a Buyer's perspective.)I don't offer this service up front, so I checked behind the scenes. My postage options under my business polices are set up correctly, i.e.- dispatch ...
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