Seller News: February 2026
Check out the latest news to help streamline your business.
Forum Posts
INAD case opened more than 30 days after delivery. What should I do?
Hi, I have had a buyer open a INAD case more than 30 days after delivery claiming the item 'arrived damaged'. When I messaged them to check what the issue is they say the jacket doesn't fit. I have a 30 days return policy. I have been given the optio...
Has Anyone Noticed Changes in Organic Rankings Since Last Night?
Hi everyone, I’m a business seller with another account, and since last night I’ve noticed something unusual with search rankings across some categories. Across several keywords, many well-performing listings that would normally appear organically no...
Advise re MTD
I fall into the new MTD 2025-26 - Watched the HMRC Webinar and all good. Im a small business proprietor so never used an accountant in 25yrs of being Self employed so please do reply with "speak to an accountant" I use a basic cash basis reporting So...
Address Registration
As eBay work closely with Royal Mail for postage etc, why can they not use Royal Mail's database for people to register their addresses? Nearly every other place on line where you buy something, the majority of sites you only have to input your post ...
Royal Mail tracked 48 hours parcels not being scanned
Happy New Year everyone Has anyone else noticed recently that Royal Mail Tracked 48 parcels are not being further scanned, this is after you have dropped them off at the Post office. We purchase our labels via eBay and have never had an issue before....
Resolved! HELP! Obvious business seller operating on a private account!
I hate having to do this but there is a business seller operating on a private account in my category (I'm posting this on a throwaway just FYI). He's already made like a grand in a day (NO FEES!). I tried to report but the old system is gone and the...
Anyone having trouble downloading monthly reports ?
I tried this morning to download my monthly report using ebay's link. On my Firefox Browser when I click 'download full monthly statement', the clock goes round a couple of times and then does nothing, refreshing the page doesn't help either it simpl...
Do you still bother claiming for lost parcels with Royal Mail or couriers?
Hi all,Quick question for other business sellers.When a parcel goes missing or shows delivered but the buyer says it hasn’t arrived, do you still go through the courier claim process every time?Or have you reached the point where it’s easier just to ...
Multiple Business Accounts
Hi everyone, I currently operate one eBay business account under my limited company. I’m considering opening an additional eBay business account under the same company registration details. Is this allowed under eBay policy?Also, can each account be ...
Resolved! Premium Service Badge, does it actually exist?
I received a message from eBay a couple of days ago informing me of the state of my listings regarding the Premium Service badge, see below: I already offer FREE delivery on all my listings using RM Tracked 48 and I also offer an express service usin...
Are there other forums/boards for uk business sellers?
Just that really?Is this the only community or are there other places where uk business sellers chat?
Tracked 48 Royal mail parcels not being delivered
Had two buyers message me this morning saying they hadnt received their item. I checked tracking and one is stuck on 'accepted at parcelshop' for day and the other showing 'in transit' for the past 5 days! Anyone else experiencing none delivery of tr...
Taxe sur les petits colis, France 2 euro tax
The 2 euro tax for France (goods under 150 euros) starts on 01/03/26.2 euros per HS code -not per package if sent from outside the EU -such as the UK.Other EU countries will be doing a similar thing, some have already started.Anyone know how this is ...
HMRC have advised us that your seller account belongs to a trader based outside the UK
Has anyone else had this communication today regarding VAT collection? Obviously it's wrong, I am based in the UK, VAT registered in the UK. I am just wondering if this is another eBay miscommunication/misunderstanding/glitch or whether it's true, an...
Resolved! Ebay asking for my Nat Ins Number
I have had a e mail for E Bay asking for my national Insurance number so i can contiunue to sell on e bay I am a registered business and have been for over 20 years I am VAT registered and have been for over 15 years with my VAT number oin my e bay a...
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