Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Spam call said they were eBay
I received a phone call this morning claiming to be eBay seemingly they knew about my store on here.And then they wanted to know if I wanted shopify which I said no. checked it with the numbers I have for eBay previously and it wasn't them.should hav...
transaction fees for existing listings..
I was of the understanding that no transaction fees also nowfees applied to existing listings.. I scheduled some listing for this weekend and the T&C's at the bottom say no tranaction fees - all good I then went to revise some costs on my existing li...
Ebay Advertising - Wasted Money?
I have been very critical of Ebay lately, mainly because there are huge unresolved faults with the platform that are being ignored that could simply be fixed to make our lives easier and increase sales. Above are 3 examples from different days of Eba...
Images not being shown in certain Ebay emails
For a while now I have had trouble with a blank box being shown instead of a picture in certain Ebay emails. The problems occur with the the following emails - "You have received an offer.....""We've sent you counter offer to the buyer........""You h...
Resolved! Multi-buy feature not showing on listing builder - I have that feature slider on, so it should show
Hi. I seem to be missing the multi-buy feature on my listings builder. As per the attached photo I have the slider set to ON. The other features appear and disappear when the sliders are moved, just not Multi-buy.
Inventory
Hi All,Does anyone know how long the inventory tab under listings in seller hub will keep item photos before ebay delete them ?Just trying to plan ahead for various times of the year to be able to gradually add more stock to inventory to make it easi...
VeRO Design Right Policy
Hey, First time posting so hopefully in the correct place. Im a business seller on here, we Import and sell a large range of Home, DIY & Garden Products. We have been selling since late last year a range of Boltless Garage Racking storage systems.Man...
Making Tax Digital for Income Tax Self Assessment
For information for small businesses. 'HMRC's pilot scheme for Making Tax Digital for Income Tax Self Assessment (MTD for ITSA) is now live.Accountants, agents and individuals are able to sign up to the pilot and test the programme out. The pilot aim...
Pokémon listings
I've had false reports made to eBay by a company working on behalf of Pokémon saying the product was a copy or counterfeit. The listings where removed, but I have a contract with the licensing company to sell these products. Has anyone else had this ...
Help! No sales!
Hiya, Only been on here for the last few months as a business seller, but in the last week sales have stopped! I offer 2 day despatch, returns etc. No returns everything looks ok to me but nothing in the way of sales, nothing has changed same product...
No Fees for selling Clothing?
So Ebay has abolished all fees for selling clothing on a private account. Now more than ever surely the clamping down of businesses operating from private accounts has to increase? I feel so sorry for those in this niche who trade legitimately as bus...
Fee
Hi a buyer messaged me asking if he can collect I said yes but I've got postage on the item how does that work does he still pay that or do I pay it
Late Delivery Metric Effected by recent bad weather
My late delivery metric has been efected by the recent bad weather. Ebay state they will adjust this as per their recent announcement.Any ideas how to get this adjusted? Thanks
Type of Ebay Returns labels
Like most sellers I get the occassional return request and up until now I always had the option of either using the Ebay provided label or sending the buyer one of my own (my preferred method). Yesterday I had two returns requested which Ebay automat...
New EBay Seller Advice
Afternoon Apologies if said/asked elsewhere but I could not find it. I am very very new to eBay business selling (Month and a half) before that I had little to no experience with selling online, eBay or anything so it's all totally new to me. I'm cur...
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