Business Seller Board

Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

eBay's Help service can't help with the Mobile site!!!

At the Post Office today, having a problem with a Label, I got through to eBay help and described the issue. It was quite a marathon and at one point the human assistant said he could only deal with the Desktop view not the Mobile view.The problem wa...

2024 Sales are dead, and eBay are not helping themselves.

I have been selling on eBay since 2006, and have seen so many changes, made by eBay, mostly for the benefit of buyers, not sellers, that its demise is not in the slightest bit surprising. I have given up on even pushing, or adding any new listings on...

do eBay not actively close "item not recieved" cases anymore?

i've got 2 cases - one i thought was resolved about a month ago, GSP shipment that took forever to reach the customer but finally got delivered. still open even though the customer has stated they are happy. the other is an item that is showing as de...

Scammers

Why is it that you buy a product on ebay with a UK company address, but all of a sudden, the return address is in China. Does ebay even care to check return return details of the seller?Do they check compliance to return policy?Someone has already gi...

For sellers who intentionally stay under the VAT threshold, do you just use holiday mode?

For those sellers who don't think they could exceed the threshold by enough to make registering worthwile, by what means do you keep your sales under?I'm guessing you use holiday/time away mode, but just wanted to know for sure.

Bonkers holdup when listing a silver item: Main Stone?

When listing a Sterling silver bracelet I was completely stumped as I was required to choose the Main Stone in Item Specifics because it was plain silver as is a lot of jewellery. I decided to enter "None", typed "none" and clicked and waited to see ...

What documents are actually required for GPSR compliance?

I'm currently updating my eBay listings for GPSR. Most of my products have a user manual which I am uploading. Is that sufficient for compliance to prevent the listing becoming blocked? I have the EU responsible person details completed. Tried search...

Magazines and Brochures exempt from GPSR?

I sell old car magazines and brochures and have been frantically searching for an answer to see if they are exempt from GPSR or not. I phoned eBay CS and was told that if my items are collectable they may be exempt from GPSR and was directed to a lin...

Can't access Business Policies

Morning everyone, I hope you are all ok. I am trying to get my business polices up, i.e postage, returns, payment rules etc but when I click on the business polices link on my account page it just comes up with a 'It's not you, its us' our server is ...

Problem making payment with Evri and Natwest Mobile App Approval

For the last two days I've been trying to book a delivery on Evri's website and can't get it to go through. I use Evri fairly often (3-4 times a month) and never had this problem before. When I enter the card payment details and click to pay, the usu...

Is anybody selling well?

In all my 16 years of being on here, I have never, ever known it so bad for selling. I’ve sold 2 items in a week. I get certain times a year when sales are poor, when the weather is good etc, but this is the run up until Xmas. is there anybody on her...

4 PEOPLE HAVE THIS IN THEIR BASKET

If only ! I have items that have been in multiple peoples baskets for weeks without any sales whatsoever from the listing. I would be happy if 20% of what is supposedly in peoples basket right now translated into sales. Does anyone have a better expe...

Backlog at Courier Depots

Just wondering if any other Sellers have been experiencing Items Not Received cases due to a backlog at courier depots. I'm waiting for delivery of an order which I paid for on Friday 29 November. The order details on eBay said it would be dispatched...

NEVER AGAIN EBAY IS FINISHED

Won't ever sell on Ebay again, not only do they not respect sellers or allow you to review anything but positive.non payers who bid on items for no reason don't pay, get away free for wasting your time. When you do eventually sell they decide to hold...

GPSR

Hi. Am I been a bit thick? I doubt very much that I shall be doing it but if I wanted to add manufacturers details, certificates etc to a listing, how do I do it?I see nowhere to place this information when creating a listing and have never been aske...

eBay

Seller Update: January 2025

Weekly Chat with the eBay Community Team

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

Community Mentor Programme

Forum Posts

Update regarding “Urgent - VAT action” email

eBay's Help service can't help with the Mobile site!!!

2024 Sales are dead, and eBay are not helping themselves.

do eBay not actively close "item not recieved" cases anymore?

Scammers

For sellers who intentionally stay under the VAT threshold, do you just use holiday mode?

Bonkers holdup when listing a silver item: Main Stone?

What documents are actually required for GPSR compliance?

Magazines and Brochures exempt from GPSR?

Can't access Business Policies

Problem making payment with Evri and Natwest Mobile App Approval

Is anybody selling well?

4 PEOPLE HAVE THIS IN THEIR BASKET

Backlog at Courier Depots

NEVER AGAIN EBAY IS FINISHED

GPSR

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