Business Seller Board

Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

Is there anyone we contact in the European Commission about GPSR regulations?

Since the rules around GPSR are causing so many grey areas and problems, is there anyone we could contact within the European Commission or whoever sets the regulations? I have phoned ebay a couple of times but they really haven't a clue and just rea...

Categories hidden in 'manage active listings' menu

Has anyone else noticed that some of their shop categories have disappeared from the category drop-down menu in the 'manage active listings' page? See the attached screenshot (on top is the menu, on the bottom is our full list of categories as shown ...

International challenges facing eBay UK next year

I'd say there are three big challenges coming up: - new regulations for sending stuff to the EU.- new regulations for sending stuff to Northern Ireland.- a new US president who apparently regards tariffs on imports as some sort of imperial tribute to...

Estimated Delivery Dates - What is working as intended?

We're always going on about the dates being incorrect from a sellers point of view and we always get the answer from ebay staff of the weekly discussion that they are working as intended.So what exactly is ebay's intention with these dates? Do they i...

Plans for......................2025...............?

I received a 15 year badge off ebay this morning, i could have cried........if i live an average age, that's a quarter of my adult life..... Shane.............for 2025..............get a life. All the best peeps for Christmas and the New Year.

What happened to 'quantity availible' visible on listings pages?

If you were selling several of an identical item the number available used to appear on the main listings pages as 'x available'. This has disappeared and only appears when it is the last one.Many sellers are selling for example 6 porcelain trios but...

General Product Safety Regulation Regulations December 2024

I am part of the Ebay Expression where you participate in surveys. Today I received a survey re the new regulations which are coming in later this year if you sell to the EU. The survey was all about the wording of the email that will go out to selle...

GSPR goods supplied to the EU market before December 13, 2024

Hello, I have read through the help articles and looked at the listing tools but I do not see an option to mark my products as supplied to the EU market before December 13, 2024. The GSPR rules clearly state that goods supplied before December 13th d...

INR case false delivery address return stuck in transit

Hi, I have an item that was not delivered, when I checked tracking it said "Moved, Left no Address". When I contacted the buyer he admitted that he provided a fake address because he only has a po box and delivery to po boxes was blocked. He thought ...

Resolved! Ebays paranoia causing problems for a customer.

I sold a model railway controller.After a couple of months buyer got in touch and said its faulty.Being a good honest seller I give a years warranty.So tried to send my address to the buyer to send it back for repair.And ebays not having any of it !E...

Sudden alarming increase in INR cases Royal Mail Christmas 2024

I am an established and responsible business seller of 18 years. Most of my sales are for values under £10 per item. I do not use tracking (due to cost) unless the item is over a certain value. I purchase postage stamps as I can get a little discount...

We are getting dozens of INR cases opened due to the delays caused by storm darragh. Advice please?

We are getting dozens of INR cases opened due to the delays caused by storm darragh. Are sellers going to be protected as we are based in north wales and got hit hardest as many roads were closed so clearly the post couldnt operate as normal. Very un...