Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
Royal Mail have stopped free collections from home.
I haven’t been doing my postage today for items sold over the weekend and notice that Royal Mail have very sneakily introduced a charge of 30p per parcel for a home collection. Has anyone else noticed this. I must have had my head under a rock for a ...
Resolved! How many sellers are closing their shops or running down their account in 2024?
We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...
Postage policy excluded everyone except UK, but South Korean has bought item!
The way the buyer has got round the policy is by having a mailing address at a shipping agent in the UK. Can the sale be cancelled? I have my concerns, because the items was sold as potentially faulty, that this is going to end up with a full refund ...
Re: US import tarrifs.
The new US import tariffs come into force on 29th August but I can't get my head around why I, as the seller, am responsible for paying the duties before the item is posted. For other international orders ebay collect any duties at the point of sale ...
Royal Mail Changes to Second Class Delivery 28th July 2025
Has there been any information from eBay re RM changes from today in that Second Class deliveries will now be every alternate day and no Saturday deliveries. I cannot see any announcements and hope they are going to change the Estimated Delivery Date...
Going on holiday. Is it better to close shop or extend dispatch time to 2 weeks?
When going on holiday previously I have tried closing my shop for 2 weeks but noticed that it took a while to recover once re opened. I have also tried putting my shop on holiday mode whereby buyers can still make purchases but there is a message fro...
Buyers on eBay are not leaving feedback for purchased items?
Hi Everyone,Earlier on I checked my sales and feedback and I cannot understand why buyers are not leaving feedback for my purchased items, I even have repeat buyers not leaving feedback as well, I have not had any buyers contacting me with any issues...
EBay official packaging
Every month I get a £10 voucher from eBay to purchase official packaging. I have for the last two times purchased the eBay postal bags. The bags are grouped together in 50’s however one of the bags is then used to bag up the other 49 and sealed, mean...
HELP PLEASE re Fee differences of Business Account v Private Account
Hello all,I am getting old in the tooth now, nearly 67.I have tried to understand eBays Fees but I am still a bit confused.I simply want to know if I sold an item for £10 on a business account without a shop, and forgetting postagehow much would I ac...
Bank holiday Monday problems again
Sale Saturday afternoon. 2nd class postage. eBay says Dispatch by 25 Aug (Monday) which is a holiday, no RM collection or deliveries in most areas.
Closing down shop **
Hey. Currently have 800 items listed.With awful sales declining over the past 4 months, and returns volume up. I'm wanting to close up shop and sell elsewhere. Ebay are just to greedy and frankly I don't want to line there pockets anymore. More peopl...
Unfair VAT Compliance Flags on eBay
Hello everyone,I want to share my experience with eBay VAT compliance checks.Our account has always been compliant: we pay VAT, use OSS, and report everything correctly. Despite this, we received warnings from eBay saying our VAT ID was "incorrect" a...
No IOSS code given on sale
I wonder if anyone could advise, I have sold an item to Southern Ireland and buyer has paid. Usually on order for items to Europe I am given an IOSS number to put on package but haven't received one? Also when I go to purchase post on Ebay it is not ...
Resolved! How do I Remove USA only from postage destination?
I need to exclude USA from my postage destinations but it looks like I must also remove south America too. See the screenshot. I have excluded "United states of America" but USA is ALSO included as part of "North and South America". I've tested this ...
Returns From Australia to UK
I sold a DVD box set in immaculate condition to an Australian buyer who now falsely claims the item is not as described and wants to return it. Rather than let him keep it for free, I'd rather have it back. My understanding is that I need to supply a...
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