Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
The eBay for Business Awards are back for 2025 – enter for the chance to win £10,000!
Are you a business owner with a story to tell? The eBay for Business Awards are back for 2025 – and this could be your time to shine. With £10,000 up for grabs, plus a business support package, it’s time to show what your business is made of. Read on...
There is such a thing as "false attribution".
Here's eBay's new way of determining whether a Promoted Listing's sale is due to the Promotion and not merely coincidental: "An attributed sale will be when any buyer purchases the promoted item within 30 days of any click on the ad, regardless of wh...
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
Changes to Promoted Listings programme
I'm not sure I understand this, but it looks like pretty much every promoted listing will incur a fee when sold. https://pages.ebay.co.uk/promote-your-listings/attribution
Whyvare ebay are giving buyers tracking numbers for untracked delivery?
I have had a number of international buyers asking why the tracking number doesn't work and when I check their orders they had selected untracked delivery when given the choice of tracked or untracked at checkout.If you look at the attached screensho...
Buyers cancelling orders seems to become more frequent
Is it just me, since ebay have made changes to the cancellation process the number of buyer cancellations is increasing Always the same reasons "ordered by mistake" etc This last few weeks I'm getting 2 or 3 a week! Very frustrating
No Sales in March 2025 - What happened to our once best selling platform
We have noticed a sudden decline in sales and since last week we are on Zero. Has anyone else noticed this issue and is this related to any new changes by Ebay. What happened to our once best selling platform.
Global Shipping Program Options
Hello Everyone, I hope you are all keeping well. At the moment I manage all of the international postage myself. I wondered if anyone might know if it is possible to opt in to the Global Shipping program just for parcels going to the rest of Europe a...
Apostrophes not showing properly on listing pages
Showing as ' on listing pages. e.g. search for Kerr's in musical instruments/sheet music.Shows OK in search results but many of the listing pages aren't formatting the apostrophe correctly.
TEMU
TEMU IS HERE now; with a warehouse in UK.Get down behind yer camels as there is a sandstorm is brewing.
Royal Mail have stopped free collections from home.
I haven’t been doing my postage today for items sold over the weekend and notice that Royal Mail have very sneakily introduced a charge of 30p per parcel for a home collection. Has anyone else noticed this. I must have had my head under a rock for a ...
EVRI International - Canada. Any ideas on Taxes and Duties?
Received this message from EVRI regards an international order to Canada: With reference to the email sent to you on 16/05/2025, we are required by the customs authorities to collect taxes and duties from ************** before we can hand over your p...
DHL Ecommerce has been brought out by Evri
A few months ago I made the decision to leave DHL Ecommerce for anther provider simply because I need some services that DHL Ecommerce don't provide. Overall I have been happy with DHL. The percentage of stuff ups is small and the customer service is...
No Sales in April/May 2025 - Ebay Bank Holiday weekend What happened?
We have over 200 ebay listings with Zero Sales all Bank Holiday Weekend. Ebay was once our best selling platform but since start of 2025 we are going downward with sales. Our sales were exceptional last year but even though we are advertising both pa...
Cannot sell items to America due to high tariffs.
Hi,I accepted some offers on a range of books last night, but the buyer from America informed me that they were unable to check out and buy them using the GSP.I spoke to an Ebay rep this morning, who informed me that I am unable to sell to the US at ...
Bike warranty issues help
How to access bike warranty when seller doesn't talk to you ?
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