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Postage and delivery options disappeared from listings when editing, cannot add on new listings

Good afternoon

 

I've posted this on IT issues, but had no response.

 

Are there any other business sellers that when they go to revise their listings and go to the postage section it has disappeared and just says DELIVERY in bold black writing?

 

I have tried listing some more items today,  by selecting list a similar item and again the same issue, the postage section has completely gone and replaced with the word DELIVERY

 

I've also tried selecting new listings and again the postage section is missing and just replaced with the words DELIVERY (see photo attached) 

 

I've reported this to eBay, but, I am still waiting for another issue I reported three weeks ago to be resolved.

 

Just wondering if anyone else has this issue or can check?

 

Best wishes 

 

 

Message 1 of 11
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Postage and delivery options disappeared from listings when editing, cannot add on new listings

I just had this issue. Also the Fee Calculator not displaying price properly. Listing seems glitchy today.

Message 2 of 11
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Postage and delivery options disappeared from listings when editing, cannot add on new listings

I really hope this has nothing to do with the SIMPLE DELIVERY eBay has now imposed for private sellers, and now trying to pass it on to business sellers.

 

I hate to be suspicious and negative,  but it makes you wonder....

Message 3 of 11
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Postage and delivery options disappeared from listings when editing, cannot add on new listings

Yes, this is the third post about it today.  It is a IT error needs fixing.  

Let's hope they are adjusting the handling and posting time allowances to correctly estimate delivery dates.

Message 4 of 11
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Postage and delivery options disappeared from listings when editing, cannot add on new listings

I'm unable to amend the Postage on my listings.
I updated the quantity on some and am now worried International Buyers can get multiple items within the one cost 

 

Message 5 of 11
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Postage and delivery options disappeared from listings when editing, cannot add on new listings

I have just gone to do some inventory work and just noticed this. Along with the "Required details" being missing on over half of my inventory this is turning into a bit of a nightmare lately.

Message 6 of 11
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Postage and delivery options disappeared from listings when editing, cannot add on new listings

You can view the listing and see what the delivery/post options are.  Mine have all remained the same.  They are still there on the listing, just unable to edit them.

Message 7 of 11
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Postage and delivery options disappeared from listings when editing, cannot add on new listings

Disappointed that this has still not been fixed today - I had earmarked today to do a lot of admin work and new listings.  I've had to do a pile of ironing instead.

Message 8 of 11
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Postage and delivery options disappeared from listings when editing, cannot add on new listings

Hi all,

 

This is an issue from our end, and we are currently working on it to get it resolved. Once this is resolved, I'll post back here to let you know.

 

Thank you,

Marco





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Message 9 of 11
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Postage and delivery options disappeared from listings when editing, cannot add on new listings

It's fixed for me this morning.

Message 10 of 11
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Postage and delivery options disappeared from listings when editing, cannot add on new listings

Hi all,

 

Just wanted to confirm this issue has been fully resolved by now, if your account is still being affected, please let me know, and I'll take a further look.

 

Thank you,

Marco





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