Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Forum Posts
The eBay for Business Awards are back for 2025 – enter for the chance to win £10,000!
Are you a business owner with a story to tell? The eBay for Business Awards are back for 2025 – and this could be your time to shine. With £10,000 up for grabs, plus a business support package, it’s time to show what your business is made of. Read on...
Can't enter weight for postage in new listings
Using sell similar today and the box to enter weight for postage is missing. I don't use postage policies or rate tables. It was working fine yesterday.
Oh ebay - what have you done to the UK site???
This is as much for ebay to try and absorb as for anyone else reading. What have you done to the UK site? You essentially buried it on 4th February, that's what. Our sales plummeted overnight on this date when the 'buyer protection fee' was introduce...
Estimated Delivery Dates - Incorrect
Just noticed that one of my listings has Next Day Delivery against it (from a Buyer's perspective.)I don't offer this service up front, so I checked behind the scenes. My postage options under my business polices are set up correctly, i.e.- dispatch ...
Sold Items Still Appearing In Active Listings In Seller Hub
There apparently is a glitch that Ebay are investigating whereby sold items are still appearing in Active Listings in Seller hub. I only noticed because I tried to use sell similar on an item I had recently sold and it wouldn't let me list because it...
Resolved! Ebay holding all payments until upto 2 weeks of delivery
I'm hoping someone can answer my query here as ebay haven't been much help. At the start of last month ebay started holding payments on all items I've sold through my business account until anything between 3 days and 2 weeks of delivery confirmation...
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
LL Jiffy bags and Alternatives
So, recently ordered 1000 Jiffy bags from a new supplier. They were terrible quality compared to the ones I have, so I kicked off and in the end sent them back and went back to my previous supplier (who I had purchased the quality bags from). They we...
Your payouts are blocked while we review your account. This is a routine process takes 2 days.
Your payouts are blocked while we review your account. This is a routine process to keep your account safe and takes up to 2 working days to complete. We’ll email you if we need more info.My account is over 10 years old and has an excellent track rec...
Access your premium service badge now
Hi there,I received an email from eBay on 29th May saying 'Access your premium service badge now'. I read through the requirements and made a few tweaks to my business policies in order to qualify. I am offering free UK postage in 3 days, express del...
Global shipping prohibited items
Hi all So December last year I turned off international shipping via global shipping as I could not provide the relevant documents for my items to allow them through customs etc. The other day I surprisingly had a sale to someone in US and it was to ...
Resolved! Promoted listing costs. 90% of my gross sales revenue! Help Please
Holy Moly the CPC model has not worked for me. I turned on promoted listings priority to try it out set a sensible "Ease me into it" budget of £20 per day max. I applied it to the items that are a priority for me to put me ahead of competitor shops a...
Returning for wrong reason (forcing us to pay for returns) - how do you handle?
Hi,We're getting a bit tired of buyers returning items for the wrong reasons so to avoid paying for the return. Ebay themselves suggest/request paying for the return but then reporting the buyer and requesting a refund for the label - we've done this...
How are we supposed to "review" blocked bidders once a year?
I don't see a way to do it. Not that I particularly want to but eBay thinks we should.
Anyone else had their personalisation box missing off listings?
As the titles. The personalisation box has gone missing on all our listings. I’m hoping this is a temporary glitch as we are getting lots of complaints!!
eBay is creating copies of our postage policies on its own, why?
eBay is creating copies of our postage policies on its own, and they always have many active listings on them, this is presumably because we use the auto relist function, but why don't they assign to an existing postage policy instead of creating a n...
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