Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Forum Posts
Removing feedback
Hi all Has anyone been successful and getting a customer feedback removed. I received a neutral feedback yesterday but the actual feedback isn't about the service I provided but is a comment about the contents of the book (Product review). I appealed...
February Sales Dead 2025 - Ebay Sales Completely Dead
Any thoughts as why would suddenly ebay sales would do ZERO since start of February. We have been closely monitoring our sales and since start of January 2025 sales are down. But they have now completely died as soon as February started.
Resolved! New Updated Messaging - you can't send an offer now!
The new "upgraded" messgaes is a bit *bleep*. There doesn't seem to be any way to send an offer to a buyer through messages anymore. This was a really useful feature - if a buyer made you an offer in a message, you could instantly send them an offer ...
I have removed Europe as a postage option.
I should say I don't sell a huge amount to Europe, probably 8 to 10 items a month. I also use The direct link to Royal Mail Click and Drop to print the payment and customs label. So that's the direct info fed from eBay to Royal Mail about value etc.Y...
Cancelling Royal Mail Business Account
Has anyone cancelled their RM business account? I filled in the necessary form on 12th March to cancel mine on 31st March. Typical RM customer service I have heard nothing, zilch, nada except for the auto acknowledgement email which gives you a refer...
Ebay changes to Excluded Postage Locations Israel & Russia
Having blocked Russia back in 2022 in both Asia & Europe I was pretty annoyed to find the other week that Ebay had unblocked Russia in 1 area. Having corrected it I am even more annoyed tonight to find it unblocked again on one of my Postage policies...
eBay's false estimated delivery dates, now several messages from buyers not happy.
I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...
No Sales in March 2025 - What happened to our once best selling platform
We have noticed a sudden decline in sales and since last week we are on Zero. Has anyone else noticed this issue and is this related to any new changes by Ebay. What happened to our once best selling platform.
Oh that feeling
When you sell something cheap and pay fees, only for the item to reappear for sale at 10 times the price you sold it for and the private seller who bought it pays no fees… So yes my fault I sold it cheap but arent private sellers only supposed to be ...
What happens if a GSP sale is undelivered?
I have a GSP sale that was available for buyer pickup on Monday 24th. There is now an update on the tracking for the buyer to schedule redelivery as they haven’t collected. Does anyone know what happens if it gets returned as undeliverable? Does it g...
Private listings are getting listing sort/order priority, even at 'lowest price' (excl. sponsored)
I recently noticed across a lot of my business listings, private listings are getting listing sort/order priority, even in situations like sorting/filtering by 'lowest price' and them not actually having the lower price. This obviously excludes spons...
Buyer claim for non delivery despite showing delivered, no tracking added till after claim
I had a non delivery claim opened yesterday.It was a cheap record sent as 2nd class large letter and I honestly never add the tracking for these as its still hit n miss whether Royal Mail scan these on delivery + there is no visible proof of collecti...
Free Post or not Free Post?
what really is the best option? you put free postage on and include it into the "buy it now" price but the buyers make offers to try and to effectively get free postage. or you include the postage and you seem to get less traffic. just seems like a l...
Return requests increasing
Just wondering if any other clothing resellers have noticed their returns are up . I put plenty of measurements on the listing etc but there has been a significant uptick in returns over the past 3 weeks . may just be one of those things or do others...
Resolved! NI number for US Citizen business account
I opened my personal Ebay in 1996 in the US as a US citizen. I moved to the UK approximately 15 years ago and switched my banking details to UK bank/address with the same Ebay account/email. I need to add my US Social Security number to my account fo...
