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Join us at eBay Open UK 2025!

We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...

eBay open UK25_ABpost_1200x800_ - Lizzie Burr.png
User avatar by Community Team Community Team
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Asked to provide my NI number.

I received an email today requesting that I update my account and provide my National Insurance number, as I have reached the threshold for either items sold or the selling limit.My question is this.. I am simply selling some personal items that have...

How do I request an email verification code?

As the title suggests. I ordered a new phone and airtime plan yesterday from my network provider. It is due for delivery sometime today - hopefully. In the meantime my laptop had a forced update last night and this morning requires a fresh log-in. Un...

User avatar by Specialist
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  • 1 replies
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Resolved! Ebay via YOULEND - anyone got any pros and cons

Hi All, I hope sales are good! Today we received a generous offer from eBay Capital that would be enough to rent a unit for a year. I believe that you pay a daily percentage of sales. The previous similar type of loans via P-pay were very straightfor...

Unable To List From Inventory For Over A Month

Flagging this again as I haven't so far managed to get anywhere with this issue which started the first week of July. The problem is with the Inventory feature which comes with Featured and Anchor shop levels. Currently we have over 10,000 listings s...

Broken Inventory 1.jpeg Broken Inventory 2.jpeg Listing Form.jpeg Broken Inventory 3.jpeg

Ebay staff are sending me offensive messages. This is causing me great distress. How can I stop them

I listed 2 suspender belts with bras for sale. As you know, suspender belts are worn on the waist. But Ebay staff repeatedly remove my listings, saying they're offensive and violating their policies. Their messages say that the waist belts are next t...

Resolved! How many sellers are closing their shops or running down their account in 2024?

We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...

User avatar by Engager
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  • 505 replies
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Late Delivery Defects - Royal Mail Delays

Our late delivery defect rate recently gone above 3% which puts our top rated seller status and premium badge listings at risk. We have a Royal Mail business account and ship orders daily Monday to Friday. We also use Evri and Yodel for low value ite...

Simple Delivery - Business Seller

Just noticed whilst revising a listing, a message about 'Simple Delivery' near the postage options section. Domestic PostageSimple Delivery is unavailable for this item. Does anyone know if this message been there for some time, I have never noticed ...

Click & Drop IOSS Mark Missing from Labels

I have just had a German customer complaining that he had to pay tax, duties and a handling charge to get his order delivered. I have checked and eBay have charged him the VAT at the checkout via IOSS. Upon checking the RM shipping label the IOSS mar...

User avatar by Conversationalist
  • 938 Views
  • 41 replies
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