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Identifying whether a buyer is a business or a personal customer for NI Windsor Framework

As a seller of collectibles my goods are bought by businesses occasionally for resale if they think they have a bargain or a buyer wants list. I cannot 100% say it is for a personal collection. How are you planning on identifying whether your custome...

Final selling fees on 99p items

Because private sellers have help with fees why cant business sellers have help especially when only an item sells for 99p, which I add, ebay recommend starting at. This is all very well, but by the time fees have been taken, we are practically makin...

Awkward one...

So I had a case opened for INR on Sunday despite item showing as delivered. The buyer says they've done all the usual things of checking safe places, asking neighbours etc and can I raise it with RM.I did raise it with RM and to their credit they inv...

Am I being thick?...Or have I been paying more than necessary on "Low Cost Item" fvf promotion?

As the title suggests, am I being thick (don't all rush to answer that question!) when it came to me signing up to the promotional "Low Cost Offer" for final valuation fees a few years back. From what I can vaguely remember, and my understanding at t...

eBay's false estimated delivery dates, now several messages from buyers not happy.

I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...

Refunded item now arrived

I bought an item that was refunded for non arrival.The item has now arrived I contacted the seller ( in China) to say I had the item and needed to pay for it.They have sent me a PayPal address .I just wanted to check this is all ok to do.There isn’t ...

losing the will to live: password tangle

I created a new password for eBay on the desktop version and now I can't get into the mobile app. I can't enter the new password manually because eBay just shows it as a string of asterisks. If I make a new password on the app how can I enter it on t...

Could this be a new phishing scam?

This evening on my phone I received an eBay Notification that an item had sold. I only saw the first word of the listing title but there was only one item current or recent with that word. I signed in to check as I couldn't remember whether I had set...

Resolved! Vat Number Required but under threshold

Hi all, Last year in May 2023 I received an email from eBay telling me I needed to provide a VAT number as I'd breached the £85,000 threshold and if I didn't I would have my account restricted. Following a long 4 months I managed to have HMRC grant m...

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Asked to provide my NI number.

I received an email today requesting that I update my account and provide my National Insurance number, as I have reached the threshold for either items sold or the selling limit.My question is this.. I am simply selling some personal items that have...

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