Seller News: July 2025
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Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
30 day money back guarantee
Hi, has anybody ever had MBG used by eBay on their seller account?I have had many items not delivereds and refunded them all without eBay involvent. Got my money back from courier by myself. I have had a few unhappy customers, all refunded and told t...
Dear Eve
It would be good to see everyone else's "Dear Eve" letters here. I can't post the email addresses, but just ask copilot. Feel free to copy mine, post the one you have already written. Even if you are just quitting the platform, don't tell us on the f...
Simple Delivery...Low cost items exempt ..... this is what CS say
Thank you for contacting us here at eBay Customer Service regarding our Simple delivery. I understand that you have been notified about this service and you would like to know if low priced items are exempted and what can be considered as low-priced ...
How to mail separate sales in one package?
I want to sell some game tiles individually. Each tile will easily fit into Large Letter format so I can mail, say, a dozen in one envelope. If people buy multiple tiles I would like to send them all in the same envelope but each purchase will genera...
Item description sentences mixed up - is this normal?
I've just made my listing live, and am currently looking at it on the mobile website. I know that the initial item description displayed on mobiles is a shortened version of the full description - hence the 'See full description' link - but eBay has ...
One of the happiest days of my life ......
This morning I sold my last item of stock on ebay. After 21 years and over 12,000 feedbacks I'm done with it.In the early days I was grateful for the exposure it gave for me but over the years my views have turned to despising their business model. A...
Resolved! Main account permanently suspended for using a VPN to bypass government censorship in the UK
Be aware, eBay appear to be doubling down hard on British users attempting to circumvent government censorship and protection of privacy from state interference. I've noticed a few sites are making an issue out of this. Google just places slow captch...
Some listings have recently gone missing, not removed or hidden, any way to get a list and re-list
I have just been auditing my inventory and have noticed that a number of listings (probably 20%) are no longer present for sale. They cover a variety of items. I have not received any messages or emails stating that the listings have been removed or ...
eBay Global Shipping Program - who is liable?
I sold an item recently which I didn't realise was sold under the 'Global Shipping Program' (GSP) to a buyer in Munich Germany, This has led to a lot of confusion with the buyer, they messaged me saying they had not received the item. My Royal Mail t...
eBay's rip off new buyer protection fees and delayed payment for sellers
I first posted on this last night and received dozens (possibly more than 100 in less than 24 hours) of emails and posts on seller centre and eBay community sharing my objection to eBay's new rip off Buyer Protection fees and delayed payment for sell...
Buyer Protection Fee Woes
I see the Buyer Protection Fee has been added to our items for sale (not for the toys category yet). I know that if someone opens a not-received case for an item and then rings Ebay, that Ebay will often refund them out of their own pocket. Thus enco...
Introducing automated positive feedback... April 2025
Introducing automated positive feedbackThe great service you provide to your customers deserves to be recognised. This is why we are excited to introduce automated positive feedback. Starting late April, automated positive feedback will be added to y...
Resolved! To promote listings or not, what works for you? Are you increasing %, unchanged or switching off?
With the new changes coming in on promoted listings where you "pay if your promoted listing is clicked" and sells within 30 days, causing some debate, was interested to see if other sellers use promoted listings, what percentage do you set, what type...
Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?
I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our...
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